What are the responsibilities and job description for the Team Coordinator position at Custom Home Health Inc?
Join Our Team as a Team Coordinator!
Are you a detail-oriented professional who excels at multitasking and ensuring smooth operations? At Custom Home Health, we're seeking a dedicated Team Coordinator to manage administrative tasks, coordinate care, and play a vital role within our referral management and intake department. You'll ensure efficient scheduling, patient communication, and contribute to the overall excellence in patient care.
Schedule: Monday - Friday, 8:30 AM - 5:00 PM
Why Choose Custom Home Health:
- Commitment to Excellence: Be part of a team that is dedicated to delivering top-tier patient care.
- Growth Opportunities: We provide chances for career advancement and professional development.
- Collaborative Environment: Work in a supportive, team-based setting.
- Rewarding Work: Make a positive impact in the lives of patients and their families.
Essential Job Functions/Responsibilities:
- Manage patient scheduling for clinical teams, ensuring proper care coordination and follow-up.
- Answer phones and provide high-level customer service to patients, families, and healthcare providers.
- Handle incoming referrals, scheduling registration visits, and coordinating admission assessments.
- Maintain accurate records, logs, and patient information in the EMR system.
- Assist in verifying patient insurance information and ensuring complete referral documentation.
- Participate in weekend and after-hours on-call rotations to cover phone lines and emergency scheduling.
- Provide clerical support to the referral management and intake department, including maintaining schedules and tracking patient progress.
- Proactively collaborate with the referral team, clinical staff, and external healthcare providers to ensure smooth transitions for patients.
Position Qualifications:
- High school diploma required; college degree preferred.
- Proficiency in Microsoft Office.
- Strong organizational, multitasking, and time management skills.
- Excellent customer service and telephone communication abilities.
- Flexible, patient, and cooperative, with a strong work ethic.
- Experience in healthcare or referral management is a plus.
Benefits:
- Full Medical, Dental, Vision, and Retirement Benefits.
- Company-Matched 401(k).
- Paid Holidays and Paid Time Off.
- Employee Referral Program.
If you're ready to take on a key role in facilitating exceptional care and contributing to a positive, dynamic work environment, apply now and become part of Custom Home Health’s mission to provide elevated patient care.
