What are the responsibilities and job description for the Expo Custom House Avila Beach position at Custom House Restaurant Group?
Are you ready to be part of something exciting and fresh? Custom House, a beloved local gem in Avila Beach, has recently reopened after an exciting refresh, and we’re looking to grow our strong, passionate team.
About us:
Situated in the heart of Avila Beach, Custom House has been a cherished part of the community for years. With our newly updated space, we’ve modernized while keeping the charm that our loyal guests love. We’re seeking energetic, dependable, and service-focused individuals to join our team and help create exceptional guest experiences every day.
Core Values:
We pride ourselves on a culture of integrity, honesty, respect, professionalism, and friendliness. Our team will work together to provide exceptional guest service that makes every visit memorable.
What We’re Looking For:
Our Expos are essential to delivering a smooth and seamless dining experience by acting as the critical link between the kitchen and front-of-house team. We’re looking to add a detail-oriented, organized, and energetic professional who thrives in a fast-paced restaurant environment. The right candidate will be passionate about food, attentive to presentation and accuracy, and committed to ensuring every dish that leaves the kitchen meets our high standards. A friendly, positive attitude and the ability to multitask under pressure are key to success in this role. Previous experience as an expo or in a similar support role is a plus but not required.
Responsibilities:
- Ensure the efficient flow of orders from the waiters to the kitchen
- Ensure orders are being prepared with the correct priority
- Assist in the final preparation of dishes
- Check dishes before delivery for accuracy, presentation and temperature
- Deliver orders to maintain fast service
- Eliminate obstacles in service, food preparation lines or dish-washing
- Inspect the premises according to quality and sanitation standards and assist in cleaning
- Transfer important information between the kitchen and the wait staff (e.g. when a customer has a particular request)
- Handle complaints from clients to preserve the restaurant’s reputation
- Support other tasks as needed (e.g. telephone orders)
Why Join Us?
- Be part of a dynamic team committed to creating exceptional guest experiences
- Opportunity to help relaunch a historic restaurant with a fresh new look
- Competitive pay and potential for growth within the company
- Work in one of the most scenic and historic locations on the Central Coast
Equal Opportunity Employer
Custom House is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by federal, state, or local law. We are committed to creating a diverse and inclusive workplace.
We provide full coverage for Food Handlers and Responsible Beverage Service training and certification.
Please visit this website to view our privacy practices - CA Consumer Protection Act Notice to Employees and Applicants – Custom House
Requirements:
- Proven experience as food expediter or other restaurant position
- Well-organized and ability to lead and direct people
- Excellent communication skills
- Coordination and multi-tasking abilities
- A customer-oriented approach
- Great physical endurance
- Ability to lift and move up to 50 pounds
- Available to work weekdays, weekends and holidays
Physical Demands The physical demands of this position include the ability to repeatedly lift up to 50lbs unassisted and be on your feet for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. A positive attitude and a strong desire to contribute to an outstanding guest experience
