What are the responsibilities and job description for the Billing Clerk position at Custom Personnel?
Custom Personnel has a client seeking a Billing Clerk for their Repair Department.
The Billing Clerk manages communication with technicians, documents work, inputs data into QuickBooks, handles estimation, sales orders creation, invoicing, and coordinates with several team members in the office.
Essential Duties and Responsibilities :
Customer Service :
- Answer incoming phone calls professionally.
- Create and update customer information in QuickBooks.
- Manage customer inquiries and provide information as needed.
- Direct customers to the appropriate department.
- Accept payments from customers as needed.
Documentation and Coordination :
Invoicing and Financial Operations :