What are the responsibilities and job description for the Account Growth Specialist position at Custom Power?
About the Role
The Account Growth Specialist will be responsible for tracking business performance, managing repeat orders, overseeing quotes, purchase order approvals, and maintaining accurate customer records.
Responsibilities
- Serve as the main liaison for key accounts, ensuring consistent communication and proactive issue resolution.
- Address any concerns related to quality, delivery, or service in collaboration with internal departments.
- Stay informed on industry trends, competitor activities, and market shifts that may impact existing customer demand.
- Represent the company at local trade shows, conferences, and customer events to strengthen relationships and gather market intelligence.
Requirements
- Bachelor's degree in Business, Marketing, Engineering, or a related field (preferred).
- 3 years of account management experience in manufacturing, electronics, or a related industry.
- Experience with ERP and CRM systems for order tracking and account management; ability to manage multiple accounts and priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Experience with data analysis, forecasting, and reporting tools to support business decisions.
