What are the responsibilities and job description for the Business Development Associate position at Custom Power?
About Us:
Custom Power is a leading provider of power solutions, committed to delivering innovative products and exceptional service to our customers.
The Account Manager role is a critical part of our sales strategy, responsible for building and maintaining strong relationships with existing customers, driving business growth, and ensuring exceptional service delivery.
Main Responsibilities:
- Maintain accurate and up-to-date customer records, including purchase history, forecasts, and key account details.
- Generate reports and dashboards to track account performance, key metrics, and customer engagement.
- Monitor and track business wins, customer orders, and revenue trends for existing accounts.
- Forecast future orders based on historical data, market insights, and customer demand signals.
- Serve as the main liaison for key accounts, ensuring consistent communication and proactive issue resolution.
- Address any concerns related to quality, delivery, or service in collaboration with internal departments.
Requirements:
- Bachelor's degree in Business, Marketing, Engineering, or a related field (preferred).
- 3 years of account management experience in manufacturing, electronics, or a related industry.
- Experience with ERP and CRM systems for order tracking and account management.
- Ability to manage multiple accounts and priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Experience with data analysis, forecasting, and reporting tools to support business decisions.
