PARTS ASSOCIATE

SUMMARY 

Ensure heavy duty equipment, diesel engine and hydraulic component parts are available for mechanics as needed.  Order and track parts/inventory to minimize delay time in completing repairs on vehicles.  Provide written documentation of parts ordered/received as required by the company. 

ESSENTIAL FUNCTIONS

• Assess requests for parts for a variety of components related to heavy duty diesel, utility equipment and hydraulic systems to ensure correct items and quantity are ordered. 
• Timely process orders and contact vendors as needed to order parts for service or inventory by ensuring that the proper parts are ordered.
• Work closely with managers and team members to make decisions on large purchases to prevent unnecessary expenses.
• Work closely with managers and team leaders on parts requests to ensure all necessary parts are ordered and eliminate costly parts returns per company procedures. 
• Track all incoming and outgoing inventory in accordance with the company’s procedures.
• Timely and safely perform parts “runs” in company vehicle to acquire parts. 
• Accurately distribute parts to mechanics and assign equipment to appropriate vehicle within the company’s inventory system. 
• Ensure that computer-based parts and inventory systems are up-to-date and accurate by inputting all necessary data in a timely, accurate manner.
• Assist in conducting inventory counts and keep inventory records to ensure company standards are met.
• Assist in ensuring that proper inventory levels are maintained to prevent delays in production.
• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

JOB REQUIREMENTS:   

The following are representative of the knowledge and skills necessary for an applicant to be successful in the role Parts Associate:  

Education & Experience

• Associates degree or other relevant college degree. 
• Non-Degreed: 3 years proven experience in a similar role.   
• Valid Driver’s License required  

Key Traits

• Must have a clean driving record and Class C (standard) driver’s license. 
• Extremely detail oriented and accurate. 
• Mechanical aptitude.  
• Adapting to changing work priorities. 
• Meeting deadlines and schedules. 
• Setting priorities. 

 Skills       

• Mechanical — General mechanical aptitude and experience with parts required. Knowledge of hydraulic, heavy equipment, diesel truck parts and/or farm equipment helpful. 
• Computers and Electronics — General aptitude in working with common computer software (MS Office Suite, internet, etc.) to process orders. Knowledge of inventory software (FishBowl, etc.) to process purchase orders and tracking inventory helpful.
• Customer and Personal Service — Knowledge of principles and processes for providing a positive service experience. This includes internal client needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

MENTAL/PHYSICAL REQUIREMENTS:  

 The following are representative of the mental and physical requirements necessary for an applicant perform the essential functions of this role: 

• Attitude: This job requires "people" skills and a genuine desire to service the client.  A positive attitude and willingness to maintain a professional demeanor with clients and team members is essential to this position.
• Attendance – The ability to work as scheduled with punctual attendance 7:45 am-5:00 pm, Monday-Friday plus any additional hours/days necessary in order to meet business demands. 
• Ability to pass a driving test and safely operate a vehicle in accordance state requirements for a Class C driver’s license.
• Must be able to lift a minimum of 50lbs.
• Manual dexterity to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, assemble objects and/or to use common computer equipment. 
• Occasional lifting, carrying, pushing, and/or pulling; some climbing and balancing; significant stooping, kneeling, crouching, and/or crawling.  
• Vision – Ability to see things in close proximity whether through natural or corrected vision.
• Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking — Talking to others to convey information effectively.
• Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Writing — Communicating effectively in writing as appropriate for the needs of the audience.
• Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Lifting – The ability to bend, stoop and lift up to 50 lbs.

Custom Truck One Source is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.