Camera Repair Technician

Repair and adjust camera and lens products to meet factory specifications with a high level of quality and reliability in a cost-effective and time-efficient manner. 

ESSENTIAL JOB FUNCTIONS: DUTIES AND RESPONSIBILITIES

• Repair camera and lens products to meet factory specifications
  

• Provide technical support to departmental staff as required.
  

• Provide written and verbal information to the Service Department staff and customers 
  

• Input data into computer system regarding repair labor and parts replaced
  

• Communicate with the management on all product-related issues
  

• Coordinate with the help desk phone agents to troubleshoot camera issues which were previously repaired or that may need to come in for repair
  

• Perform other related duties as required and assigned
  

Requirements

QUALIFICATIONS 

Qualifications include:

• High School Diploma or GED
  

• Computer skills, including Microsoft Office and internet skills for business purposes
  

• Formal training or 1-2 years experience with digital and mechanical equipment
  

• Verbal and written communication skills
  

• Interpersonal communication and organizational prowess
  

• Adaptive to change and takes ownership of tasks, including tolerance of stress
  

• Multi-tasking and customer service skills
  

• Basic electronic and mechanical devices skills
  

• Ability to use basic tools and test instruments
  

• Diagnostic/troubleshooting skills
  

• Ability to read schematics
  

• Ability to diagnose camera failures using application software
  

WORKING CONDITIONS

• Works on-site in a warehouse/office type facility
  

• Overtime may be requested due to business needs
  

• Occasional travel may be required
  

PHYSICAL REQUIREMENTS

• Sitting  for long periods of time
  

• Ability to lift up to 50 pounds occasionally may require lifting above the shoulders. 
  

• Use of tools and testing equipment in a safe manner