What are the responsibilities and job description for the Account Executive position at Customer Service?

Job Description

This hardworking team is one of the biggest forces behind our business'

achievements, working diligently to create long-term relationships with broker partners,

to help grow their businesses and sell the value of our clients. Our AEs take vast industry

knowledge and unparalleled client service to another level — and you can be part of it

all.

If you’re ready to bring your “A” game, we’ll cover the training, tools, and resources you

need to get started. All new AEs get 500 hours of training each year, plus their own

portfolio of brokers, and highly competitive products and services. Then you’re off —

building relationships with your brokers, coaching them, and most importantly, helping

them succeed. Because when they succeed, you do, too.

WHAT YOU WILL BE DOING

Building and maintaining long-term relationships with broker accounts in all 50 states
Training and educating brokers on our Application System (EASE), programs, products, guidelines, and processes
Acting as your clients’ go-to resource for guidance and solutions
Delivering up-to-the-minute information about the latest products, resources and industry updates
Championing your brokers and striving to make every loan a success story
Monitoring the performance of accounts in your pipeline
Building and managing a strong pipeline of loans to meet and exceed sales goals

WHAT WE NEED FROM YOU

Must-Have Qualifications :

High school diploma or equivalent

Minimum one year of experience in mortgage sales as a loan officer, mortgage banker or wholesale account executive

OR minimum one year of relationship-based sales experience

Understanding the difference between retail and wholesale lending

Proven success in building business relationships

Confident communication skills and professionalism over the phone and face-to face

Proficient in technology including Microsoft Office, CRM and the ability to multi-task

Ability to take feedback and be coached up with the desire to get better every day

Hard workers who take accountability for their actions

Self-motivated with a strong work ethic and a positive attitude

On-site, full-time attendance

Nice To Have Qualifications :

Knowledge of the mortgage industry with previous experience working for a retail or wholesale mortgage lender

Inside sales and / or phone sales experience

A passion for the mortgage industry

Previous in a business-to-business sales model

A desire for a six-figure income and motivated to work in a competitive sales environment

Account executives work a 10 : 00 to 7 : 00 pm schedule with a one-hour lunch.

Apply for this job

Receive alerts for other Account Executive job openings

Not the job you're looking for? Here are some other Account Executive jobs in the Rochester, MI area that may be a better fit.

Traffic Tech Inc., Detroit, MI

Quadient, Detroit, MI

Account Executive