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Medical Support Assistant (Medical Receptionist)

Customer Value Partners
Customer Value Partners Salary
Glendale, CO Temporary
POSTED ON 3/3/2025
AVAILABLE BEFORE 2/28/2026

Overview

CVP is recruiting Medical Support Assistants (MSA) to support the Office of Community Care located at 4100 E. Mississippi Ave, Glendale, CO 80246. Clinic hours are Monday – Friday, 7:00 am – 6:00 pm; the MSA will work an 8-hour shift within these business hours. Schedules will be determined by the clinic and may rotate as needed. Position Pays: $22.29 - $27.22/hr

Responsibilities

  • Schedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; and monitor appointments and consults.
  • Provide general reception support in the Release of Information (ROI) offices at various medical centers.
  • Scan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB.
  • Scanning of records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers.
  • Make outgoing and receive incoming phone calls.
  • Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems.
  • Review ambulance claims for eligibility and payment.
  • Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation.

Qualifications

  • Ability to pass a required level of security clearance (US Citizenship Required).
  • Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in;
  • Ability to type 50 wpm with minimum errors.(Typing test required)
  • High School education or GED equivalent 
  • Familiarity with medical terminology, hospital terminology and/or clinics.
  • Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures.
  • Minimum six (6) months of customer service experience 

All candidates must be able to:

  • Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
  • Lift up to 50 lbs from floor to waist
  • Lift up to 20 lbs
  • Carry up to 40 lbs a reasonable distance
  • Push/pull with 30 lbs of force

 

About CVP

 

CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. We help organizations achieve lasting transformation.

Salary : $22 - $27

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