What are the responsibilities and job description for the Nurse Case Manager - RTC (Referral Coordination Team) position at Customer Value Partners?
Overview
CVP is seeking RN Case Manager to join our team in providing our Nation's Veterans with healthcare services as part of the Referral Coordination Team at the Rocky Mountain Regional VA Medical Center in Aurora, CO. This is an on-site position with working hours Monday-Friday, 7:30 AM - 4:30 PM.
Location: Rocky Mountain Regional VA Medical Center (RMRVAMC), 1700 N. Wheeling Street, Aurora, CO 80045
Duration: 5/1/25- 4/30/26
Pay: $29.98-52.35/hr (Depending on Experience)
Health & Welfare: $4.93/hr (Can receive as cash in lieu of benefits)
Responsibilities
- Maintain patient/resident confidentiality and a safe patient/resident care environment, including familiarity with requirements such as medication administration, patient/resident/family education, discharge process, restraint usage, hazardous waste disposal, etc., as defined by The Joint Commission and all other VA regulatory bodies (i.e. Long Term Care Institute and Office of Inspector General).
- Triage specialty consults for clinical appropriateness and completeness within the National RCI Standards for coordinated care
- Communicate with veterans on their healthcare options via phone calls to determine receiving care at VA facility or through community eligible providers
- Help veterans make informed decisions on how/when/where to receive specialty care if they are eligible for community care
- Provide clinical knowledge to veterans and act as a clinical resource to multidisciplinary staff (MDs, LIPs, SW, HAS, etc.) within VISN19 and outside the VISN
- Collaborate with CACs to rebuild/modify consult templates
- Serve as a liaison to both internal staff and community care staff during the consult process
- Build trusting relationships with specialty providers in clinics where RCI is implemented
- Attend twice-weekly team huddles and team training sessions as required
- Process individual view alerts in CPRS within seven days of creation
- Demonstrate Integrity, Commitment, Advocacy, Respect, and Excellence (ICARE) values in all interactions
- Provide patient/resident-centered care by performing the following tasks:
- Assess the health care needs of the patient/resident and maintain or develop a plan of care to meet interdisciplinary goals
- Assess and act on significant changes in the patient’s/resident’s health condition.
- Carry out the plan of care by performing/assigning delegated tasks
- Collect and document pertinent data into the electronic patient/resident medical record using designated temp plates with no personalized or customized documentation.
- Complete nursing assessments within required time frames, and in accordance with policy and procedure
- Identify and act on predictable needs of the patient/resident
- Meet the health care needs of patient/resident by assessing and assisting the patient/resident to meet expressed needs
- Prioritize and complete tasks within the RN’s assigned shift
- Update patient/resident care plans
- Notify assigned physician of any changes in condition.
- Practice the VA core values Integrity, Commitment, Advocacy, Respect, and excellence ( ICARE ).
- Report incidents of verbal or physical abuse immediately to the Nurse Manager of the unit they are assigned; or designated off-shift nursing leadership.
- Coordinate and participate in admission and discharge of patient
- Respond and assist in an emergency situation
- PPE and Hand Hygiene Compliance
- Clear all CPRS clinical alerts daily.
Qualifications
- US Citizenship required to undergo Government sponsored background investigation and credentialing
- Applicants are required to have resided in the U.S. for the last 3 years.
- Graduate of a school of professional nursing approved by the appropriate State agency and accredited by the Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE)
- Current, full, active and unrestricted license as a Registered Nurse in at least one state, territory, or commonwealth in the U.S. or the District of Columbia, demonstrated by providing a copy of current licensure and applicable states
- Minimum of two (2) years of case management experience within the last three (3) years
- Current Basic Life Support (BLS) certification required
- Strong computer skills and ability to learn VA electronic health record systems
- Experience with referral management and care coordination
- Ability to communicate effectively both verbally and in writing
- Knowledge of medical terminology and clinical documentation standards
About CVP
CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. We help organizations achieve lasting transformation.
CVP is an Equal Opportunity Employer dedicated to actively recruiting individuals and providing advancement opportunities based on merit and legitimate job qualifications. We ensure that all associates receive equal opportunities based on their personal qualifications and job requirements. CVP strictly prohibits any form of discrimination or harassment.
At CVP, we cultivate a work environment that encourages fairness, teamwork, and respect among all associated. We are committed to maintaining a workplace where everyone can grow both personally and professionally.
Salary : $30 - $52