What are the responsibilities and job description for the Senior Project Manager position at Customized Services Administrators, Inc.?
Why work with us?
The North American branch of Generali Global Assistance offers a diverse and inclusive work environment while employees work towards making real difference in the lives of our clients. As an Organization, we pride ourselves with offering white glove service while being mindful of corporate responsibility and our environmental footprint.
Employees enjoy a plethora of benefits to include:
- A diverse, inclusive, professional work environment
- Flexible work schedules
- Company match on 401(k)
- Competitive Paid Time Off policy
- Generous Employer contribution for health, dental and vision insurance
- Company paid short term and long term disability insurance
- Paid Maternity and Paternity Leave
- Tuition reimbursement
- Company paid life insurance
- Employee Assistance program
- Wellness programs
- Fun employee and company events
- Discounts on travel insurance
Who are we?
Generali Global Assistance is proudly part of the Europ Assistance Group brand and our products utilize a number of corporate and product brands. The brands for our North American team include the following:
- CSA: US travel insurance brand for retail and lodging partners. Learn more here.
- Generali Global Assistance (GGA): The primary Corporate brand in the United States for our travel insurance, travel assistance, identity and cyber protection, and beneficiary companion products. Learn more here.
- GMMI: the industry standard for global medical cost containment and medical risk management solutions. Learn more here.
- Iris, Powered by Generali: identity and digital protection solution. Learn more here.
- Trip Mate: US travel insurance brand for tour operator, cruise and airline partners. Learn more here.
What youll be doing.
Job Summary:
iCompass Program is a strategic digital transformation initiative to reshape Europ-Assistances Insurance Business Line. The US Branch is a key entity in this program, actively contributing to the global steering.
The role is within the Program Management Lead Team, responsible for program planning, budget follow-up and providers contracts management (including driving RFP processes for future providers, in collaboration with the legal and procurement teams).
Principal Duties and Responsibilities:
PMO:
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Plan and oversee the tracking of project activities within the iCompass program portfolio.
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Coordinate with cross-functional teams to ensure program goals are met effectively.
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Develop and deliver progress reports and presentations for global weekly and monthly programs, Steering Committees, CIO Alignment, Sponsors Alignment, and Management Committees.
Financial Controlling:
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Lead the definition of the programs annual budget (at global and countries levels)
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Monitor and track budget utilization, and provide regular financial reports (monthly, quarterly and annual reviews)
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Identify budget variances and propose corrective measures to address them effectively.
Contract Management:
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Lead the RFP / Contractualization processes for iCompass initiatives, ensuring timely and compliant execution.
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Collaborate with the legal and procurement teams to negotiate, review, and manage contracts.
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Monitor vendor performance to ensure compliance with contract terms and resolve any related issues in coordination with relevant departments (Editor, Integrator, Other service providers)
Required / Desired Knowledge, Experiences and Skills:
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5 to 8 years work experience in a project management or related capacity, financial controlling and contract management
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Ability to manage multiple priorities?
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Excellent written and oral communication skills??
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Excellent organizational, analytical and planning skills?
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Excellent presentation skills??
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Strategic, conceptual and analytical thinking and decision-making skills
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Proven track record in managing budgets and analyzing financial data
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Strong understanding of contract management principles
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Ability to work collaboratively across finance, legal, business & operational teams to ensure aligned project outcomes
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Technically competent with various software programs including Microsoft Project and Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook)
Education/Certifications:
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High School Diploma or Equivalent (GED) required
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Bachelors degree in Business, Accounting, Finance, or a similar degree is required??
Preferred:
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PMP Certification
Travel Requirements:
5% Travel Required
Where youll be doing it.
This is a hybrid role based out of our Pembroke Pines, Florida office. As a hybrid role, you will be working onsite 2-3 days a week and working from home 2-3 days a week.
Apply today to begin your next chapter.
Dont meet every single requirement? At Generali Global Assistance, we are dedicated to building a diverse, inclusive and enriching workplace, so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
California Residents - Privacy Notice for California Residents Seeking Employment with Generali Global Assistance is available here: https://us.generaliglobalassistance.com/privacy-notice-for-california-residents-seeking-employment/
The Company is committed to providing equal employment opportunity in all our employment programs and decisions. Discrimination in employment on the basis of any classification protected under federal, state, or local law is a violation of our policy. Equal employment opportunity is provided to all employees and applicants for employment without regard age, race, color, religion, creed, sex, gender identity, gender expression, transgender status, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, sexual orientation, national origin, ancestry, ethnicity, citizenship, genetic information, marital status, military status, HIV/AIDS status, mental or physical disability, use of a guide or support animal because of blindness, deafness, or physical handicap, or any other legally protected basis under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, classification, placement, promotion, termination, reductions in force, recall, transfer, leaves of absences, compensation, and training. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of Human Resources. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. All Company employees are responsible for complying with the Companys Equal Opportunity Policy. Every employee is to treat all other employees equally and fairly. Violations of this policy may subject an employee to disciplinary action, up to and including termination of employment.