Proposal and Sales Support Manager

Summary / Objective :

The Proposal and Sales Support Manager plays a vital role in facilitating seamless operations within the commercial sales. Responsibilities include providing CRM administrative support to national sales team, creating standardized RFI / RFP template and proposal content to improve quality and consistency of proposals, preparing sales proposals and customer presentations, market studies, sales reports, and ensuring timely communication between internal departments and sales. This role requires excellent PowerPoint and Excel skills, creativity, organizational skills, and attention to detail.

Essential Functions :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage sales documents, proposals, and contracts : Support the creation and organization of sales documentation to ensure accuracy and compliance.
• Organize and maintain customer databases : Maintain a comprehensive customer database to track customer information and interactions.
• Support event scheduling : Coordinate logistics for sales events, ensuring all stakeholders are informed.
• Collaborate with sales representatives to prepare customer proposals and presentations : Work with the national sales team to create tailored proposals and presentations that address customer needs.
• Support sales presentations and demos : Assist in preparing and executing impactful sales presentations and product demos.
• Track sales metrics and prepare reports for management : Monitor sales performance metrics and compile reports for management insights.
• Conduct research on potential customers and market trends : Research potential customers and market trends to inform sales strategies.
• Analyze competitors and industry developments : Assess competitor activities and industry trends to identify opportunities and threats.
• Curate and analyze leads in the CRM system : Manage leads in the CRM, ensuring data integrity and providing insights on conversion rates.
• Provide training on sales tools and software : Train and support team members in using sales tools and software effectively.

Core Behaviors :

Demonstrate to comply with Custom Goods' Core Behaviors :

Required Education and Experience

Education :

Experience :

AAP / EEO Statement : Custom Goods, LLC committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws.

This commitment extends to all aspects of Custom Goods' employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.