What are the responsibilities and job description for the Front Desk Receptionist position at Cutting Edge Auto Care?
We are a rapidly growing and highly rated automotive repair shop that is setting a new standard! We strive to provide the best customer service possible and quality repairs on every vehicle. To do this even better, we are looking to add a full-time front counter assistant to our team.
We are looking for an outgoing, honest, friendly, detail oriented, reliable, and responsible individual who can help us keep up with our demand and growth. No experience is required; however, you must have a positive attitude, be a team player, be clean, mature and you must excel in customer service. Some automotive experience is a plus.
The job duties include but are not limited to:
· Assist customers at the front counter
· Gathering all necessary information from customer about their concern and creating work orders
· Work closely with and assist service advisor, manager, shop foreman and technicians
· Handling money
· Receive, order, and return parts
· Organize and maintain proper inventory
· Answer phone calls and call/text customers when their cars are finished
· Scheduling appointments
· Clean waiting room, office, and shop
· Drive customers to their destinations while their vehicles are being repaired
· Pick up and delivery of supplies and parts
· Take cars on test drives
· Manage and maintain the loaner car fleet
· Anything else assigned by manager
The successful candidate should also have above average phone and computer skills, be able to multitask, and be a quick learner in a fast paced environment. The ability to successfully multitask is huge. We aren’t just looking to add another person to our team, we are looking to add another person to our work family that will fit in with the positive culture we have created.
We run an organized, efficient, and clean operation that is friendly and laid back. We believe in giving back to the community, working hard, and treating our employees and customers right. We know the value of our employees and do our best to retain them and treat them with respect. We are open Monday-Friday 8AM – 5:30PM and have weekends off.
We offer competitive wages, benefits, and a great work environment. Benefits include: competitive pay, 100% health insurance, 100% dental, 100% vision, PTO, holiday pay, 401k, uniforms, paid training (local and out of state), monthly bonuses, discounts, positive work culture, company outings, lunches and more.
Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $16 - $21