What are the responsibilities and job description for the Design Consultant / Inside Sales position at Cutting Edge Countertops,?
Imagine spending your day in a beautiful showroom, offering tailored countertop consultations for new construction and remodels! Enjoy great pay, incredible benefits, and unlimited advancement opportunities with an award-winning, leading manufacturer in the Midwest.
Cutting Edge Countertops seeks an Inside Sales Representative to join our team in Perrysburg, Ohio. Our showroom is located at 1300 Flagship Drive, Perrysburg, OH 43551.
If you have proven sales and customer service experience in kitchen and bath, stone, home building, or similar, this is an opportunity you need to explore!
Why join the Cutting Edge team:
- Competitive Compensation and Commission program!
- Excellent Benefits Package: Includes medical, dental, vision, 401(k), company-paid life insurance, short-term disability, voluntary life, paid holidays, sick pay, PTO, and more!
- Industry Leader: Enjoy working with a leader in the industry due to superior service, high-quality products, and competitive pricing.
- Growth: Cutting Edge Countertops is growing. This highly visible and impactful role will see you well-situated to grow your career and expand your responsibilities alongside us.
Job functions:
Sales Presentation & Product Recommendations
- Conduct in-person product presentations and consultations, showcasing countertop options to customers and highlighting their benefits.
- Understand the customer’s preferences, budget, and project scope to provide appropriate product recommendations, including color, style, and finish options.
- Educate current and potential customers on our products, installation processes, product care, and warranty information.
- Create and send detailed quotes, estimates, and proposals to customers based on their specific requirements.
Achieving Sales Targets
- Exceed store sales goals and KPIs (Key Performance Indicators) through strategic implementation of consultative and needs-based sales processes.
- Create additional revenue by successfully capitalizing on upsell opportunities, such as warranties, product upgrades, and service add-ons.
Order Processing & Follow-Up
- Process customer orders accurately and ensure all required paperwork is completed in a timely manner.
- Coordinate with production and logistics teams to ensure the timely fulfillment and delivery of orders.
- Follow up with customers to ensure satisfaction with their orders and address any issues that may arise before, during, or after installation.
Customer Relationship Management
- Build and maintain strong relationships with new and existing customers to encourage repeat business and referrals.
- Use company software to track sales activities, customer interactions, and follow-up tasks, ensuring that all data is up to date.
- Resolve customer concerns or complaints by offering appropriate solutions, escalating issues to management when necessary.
Product Knowledge & Training
- Maintain up-to-date knowledge on countertop materials, installation processes, and industry standards.
- Participate in regular training sessions to ensure a deep understanding of new products and best sales practices.
Showroom Responsibilities
- Responsible for maintaining the showrooms to ensure products and décor remain on-brand.
- Five-day work week with mandatory Saturdays
- Showroom Hours: Closed Sunday. Open Monday, Tuesday, Wednesday, Thursday, Friday, Saturday.
Visit our website to learn more about our products and services! www.cectops.com
About the Company: At Cutting Edge Countertops, we believe relationships matter, and integrity and respect are at the core of who we are. We take meticulous care in our work to provide an exceptional customer experience. We’re proud to be the premier fabricator for the Midwest.
Cutting Edge Countertops is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
