What are the responsibilities and job description for the Customer Service Rep position at Cutting Edge Irrigation & Lawns, LLC?
If you have a sunny disposition and a drive to go above and beyond to help others, a position as a full-time Customer Service Rep could be perfect for you! We're Cutting Edge Irrigation & Lawns, LLC, and our office in Lindale, TX is hiring a positive and professional person to take excellent care of our valued customers. If you think you could be the right fit, keep reading to learn more!
PAY & BENEFITS
In this customer care position, you make competitive compensation of $33,280.00 - $39520.00 with the ability to make a commission on phone sales. You can also earn performance-based incentives. Check out these wonderful benefits and perks:
- Comprehensive training and ongoing support to enhance techniques and product knowledge
- Opportunities for advancement and career growth
- 10,000 life insurance policy
- A positive and collaborative work environment that values teamwork and customer satisfaction
If you're interested in developing new skills and advancing your career as our Customer Service Rep, you just need to meet these qualifications:
- Experience in customer service or a related field, ideally within the home services industry
- Excellent verbal and written communication skills with a friendly and professional demeanor
- Strong problem-solving and conflict-resolution skills
- Proficiency in customer relationship management (CRM) software or similar tools
- Ability to multitask, prioritize tasks efficiently, and work effectively in a fast-paced environment
WHY JOIN US?
Our locally-owned company has been a trusted name in irrigation and lawn care for many years. We provide cutting-edge lawn mowing, fertilization, weed control, landscaping, and even fence construction services. Our mission is to transform yards into a lush paradise that will make our clients' neighbors green with envy! We owe our success to our hardworking employees, which is why we strive to provide a supportive environment, competitive pay, great benefits, and abundant opportunities for growth. With us, employees can thrive and succeed while delivering services that are on the cutting edge of greatness!
ABOUT YOUR NEW ROLE AS OUR CUSTOMER SERVICE REP
In this customer care position with our office, you listen to our clients' needs and provide excellent support over the phone, through email, and in person. Each day provides new problems to solve and new ways to positively impact clients, and you do whatever you can to achieve total satisfaction. You answer questions, schedule job appointments, and maintain accurate records of all your interactions. If a client is unhappy with our services, you make them feel heard and promptly address their issues. You coordinate with field techs and other teams to ensure timely, accurate service. Your compassionate spirit and drive to succeed make you a critical part of our success!
Join our office in this customer care position and help us take excellent care of our valued clients!
Salary : $33,280 - $39,520
