What are the responsibilities and job description for the Case Manager position at Cutting Edge Staffing LLC?

Job Description

Exciting Opportunity with Banyan Treatment Centers!

We’re seeking a skilled Case Manager to join our team and help drive exceptional care. In this role, you will perform a wide variety of patient care activities under the guidance of the Executive Clinical Director. Collaborating with the Treatment Team, the Case Manager supports the master treatment plan and coordinates discharge planning. They maintain communication with referral sources, facilitate access to additional services as needed, and provide essential support to the Clinical Team.

About Banyan Treatment Centers :

Banyan Treatment Centers is a nationally recognized leader in addiction and mental health care, offering a comprehensive continuum of services with the esteemed Joint Commission Accreditation (Gold Seal of Approval). Since our founding, we have grown into a trusted provider with 18 locations and Telehealth services nationwide.

In 2023, TPG’s global impact investment through The Rise Fund enabled us to further expand our services. This partnership underscores our dedication to providing high-quality care and reinforces our financial stability. With over 1,600 dedicated employees, we are committed to making a meaningful impact on people’s lives, delivering compassionate, quality care that extends from our internal operations to every patient interaction.

Why Join Banyan Treatment Centers?

This is an opportunity to make a meaningful impact within an organization that stands as a nationally recognized leader in addiction and mental health care. As a Case Manager , you will :

Make a Lasting Impact : Use your expertise to create collaborative treatment plans that directly support patient recovery and well-being.
Thrive in a Purpose-Driven Team : Join a dynamic team that values diversity, with many members bringing firsthand recovery experiences to enrich care.
Collaborate in a Supportive Environment : Work alongside a multidisciplinary team to provide patient-centered care.
Advance Professionally : Access continuous learning, mentorship, and career growth opportunities in a supportive setting.
Champion Ethical Care : Contribute to a culture of integrity, ensuring compliance with regulatory standards while delivering compassionate care.
Leverage Loan Repayment Opportunities : Banyan Treatment Centers is an approved facility for the STAR Loan Repayment Program (STAR-LRP). Eligible team members in direct patient care roles can qualify for student loan repayment assistance through our STAR-LRP partnership.

Position Details :

Reports to : Case Management Supervisor & Clinical Director

Schedule : Sunday-Thursday or Tuesday-Saturday

Location : Lake Worth, FL (on-site)

Key Responsibilities

Gather information from referral sources, key individuals, and families to inform patient care and provide ongoing support.

Collaborate with patients during the first session to review the initial treatment plan, clarify responsibilities, and ensure progress is underway.

Develop, document, and regularly update comprehensive treatment plans within established time frames, including clear, measurable goals, planned interventions, and strategies to address medical, legal, financial, and vocational challenges.

Provide consistent case management, meeting with patients at least once per week or more frequently as needed, and maintain accurate and detailed records in patients’ EMRs to support safety and recovery progress.

Monitor and document client behaviors, assess potential risks, and promptly report critical changes to clinical staff.

Prepare patients for post-discharge recovery by creating and implementing comprehensive discharge plans with appropriate continuing care and resources.

Maintain regular communication with families, referral sources, and external resources to facilitate patient support and ensure a cohesive care approach.

Foster a professional and empathetic environment by maintaining boundaries, demonstrating understanding of addiction and recovery processes, and applying evidence-based treatment methodologies.

Adhere to the Healthcare Code of Ethics, comply with Joint Commission standards, and uphold patient confidentiality and regulatory requirements.

Exhibit strong attention to detail, adaptability, dependability, and a proactive work ethic to meet the evolving needs of patients and the facility.

Provide exceptional customer service to patients and their families, ensuring they feel valued and supported throughout the recovery process.

Required Qualifications :

Associate's degree or higher and / or 1 to 3 years of work experience in the field of substance abuse or mental health.

Preferred Qualifications :

Bachelor's Degree in a Human Services related field.

Work experience as a Case Manager in the field of substance abuse or mental health.

Behavioral Health related certification.

Personal Characteristics :

Empathy & Compassion : Show understanding and provide emotional support to patients in a non-judgmental way.

Strong Communication : Communicate clearly with patients, families, and colleagues while maintaining composure in tough situations.

Problem-Solving & Critical Thinking : Assess challenges, develop solutions, and keep detailed, accurate records.

Organizational Skills : Manage multiple cases efficiently, stay organized, and meet deadlines.

Adaptability & Flexibility : Respond to changing patient needs and situations, ensuring ongoing care.

Cultural Sensitivity : Respect and adapt to the diverse backgrounds of patients.

Accountability & Integrity : Follow ethical standards, maintain confidentiality, and always prioritize patient welfare.

Comprehensive Benefits include :

Medical, Vision, and Dental Insurance

Whole and Term Life Insurance

Short and Long-term Disability Insurance

401(k) Benefit with Employer Match

Paid Time Off

7 Paid Holidays, including a floating holiday to use at your discretion

Employee Assistance and Referral Programs

Apply Now!

If you're passionate about making a lasting difference and ready to bring your expertise to a mission-driven team, apply today and help us transform lives at Banyan Treatment Centers!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. We do encourage veterans, active-duty Military and first responders to apply, in support of our First Responders Program offering.

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