What are the responsibilities and job description for the Front Desk Reservationist/Front desk Manager position at Cutting Loose Salon Parrish?
Overview: We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and play a crucial role in providing exceptional customer service. If you have a passion for hospitality and enjoy interacting with people from diverse backgrounds, this is the perfect opportunity for you. Duties: - Greet guests with a warm and welcoming demeanor - Check-in and check-out guests efficiently, ensuring accuracy in all transactions - Handle guest inquiries, requests, and complaints promptly and professionally - Assist with reservations - Perform night audit duties as required - Maintain a clean and organized front desk area - Utilize phone etiquette when answering calls and taking messages - Handle cash transactions and maintain accurate records Skills: - Excellent customer service skills with the ability to create a positive guest experience - Strong communication skills, both verbal and written - Ability to handle difficult situations with patience and professionalism - Attention to detail and strong organizational skills - Flexibility to work various shifts, including evenings, weekends, and holidays Requirements: - Previous experience in the hospitality industry is preferred but not required -
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $16