Support Administrator 2 (Youth and Transition)

Overview

The Cuyahoga County Board of Developmental Disabilities (Cuyahoga DD) is seeking a current Support Administrator to work as a Level 2 Support Administrator at the Lakeside Facility to assist the Youth and Transition team with mentoring new SSAs and providing ongoing support and mentorship to SSAs throughout their practice. Assist SSAs with problem solving and service coordination.  Model strong facilitation skills and team planning. Facilitate the development of person-centered plan for individuals that promote self-determination. Develop, authorize, and revise a personal budget based upon needs and outcomes identified in the plan. Assist individuals and their families to explore and obtain services and supports.  Implement an ongoing system of review.  The nature of work will include, but is not limited to the following:

• Collaborate with SSA Supervisors to provide on-going mentorship to new SAs and on-going SAs to expand their practice.
• Act as the resource for SSAs to assist them with finding guidance or understanding a process related to areas of SSA planning, discovery, assessment, authorizations, rules, and community resources. 
• Develop strong skills in performance and coaching to help SSAs with challenging situations or crises that may involve working with both internal departments and external providers, agencies, or organization to provide assistance to SSAs to problem solve.
• Model strong facilitation skills in team planning.
• Develop strong skills in performance and coaching to be available to help SSAs navigate through situations that do not occur on an ongoing basis which can include but is not limited to PASSRs, County to County Transfers, short term DC admissions, or authorizations. 
• Act as the primary point of coordination for the person-centered planning team. Experience in service coordination and the DD field.  Utilize an assess/plan/review/revise process to help teams plan for everyone assigned.   
• Assist individuals and teams to identify issues, areas of potential risk, and outcomes that are important to and for the individual.  Complete and/or coordinate thorough assessments to determine the need for services and supports. Revise assessments as needs change and annually.
• Facilitate the development of a person-centered plan, including the determination and direction of needed supports.  Revise plan as needed based on individual or team concerns, progress toward meeting outcomes, plan review, MUI prevention plans, or other issues that impact the need for services as described in the plan.
• Identify funding sources for supports identified in the Individualized Service Plan (ISP) by utilizing a hierarchy of funding options applicable to each person.  Plan with teams to access services that are cost efficient and effective to meet the needs described in the ISP.
• Establish and approve budgets for services based upon the individual’s assessed needs and preferred ways of meeting those needs.  Manage the fiscal processes related to service authorizations, including use of local and statewide projection tools. Manage processes related to prior authorization as necessary and respond to requests for revisions of authorizations as needed.
• Establish and maintain contact with service providers and natural supports as necessary to ensure that services are effectively coordinated by appropriate providers.
• Promote community presence and participation.  Provide referral and linkage to community resources to help individuals meet their needs and to engage with their communities. 
• Implement an ongoing system of monitoring continuous plan review to ensure that supports are delivered according to each individual plan, that progress is being made toward desired outcomes and that individuals are satisfied with services. Take action to remediate any immediate concerns regarding health and welfare.
• Assist individuals in choosing providers as needed.
• Assist with enrollment onto Medicaid waivers as appropriate. Complete all related paperwork accurately and in a timely manner to ensure maintenance of funding for supports, including development and recommendation of plans for approval to DODD when services included in plans are funded through the DODD Medicaid Waivers.
• Establish an individual’s eligibility for services of County Board of DD.
• Attend in-service training, staff meetings, committee meetings, and other meetings as required.

UNUSUAL WORKING CONDITIONS:  Employee will be required to drive extensively both within and beyond Cuyahoga County in order to perform the duties of a Support Administrator.  Therefore, access to reliable transportation is a necessity.  Planning meetings will be held in individual/family homes, throughout the community and during the evenings and weekends. 

** SALARY COMMENT:  Per the Collective Bargaining Agreement, any current member of the bargaining unit hired into a Support Administrator 2 classification will receive a pay increase of 5%.

Qualifications

• Must be a current Cuyahoga DD Support Administrator.
• You must apply by the application deadline noted below.
• Valid state of Ohio driver's license and an excellent driving record.

Application Procedure:  Applicants must apply ONLINE.  When you click to APPLY you will need to upload a detailed cover letter that outlines your interest in this position and why you believe you are qualified.  

Application Deadline:  Friday, February 14, 2025.    

Equal Opportunity, Diversity, and Inclusion:   The Cuyahoga County Board of DD is committed to treating every individual, family, employee, and applicant with dignity, respect and compassion regardless of a person’s sex, ancestry, national original, race, color, age, religion, disability, military or veteran status, sexual orientation, gender identity/gender expression, genetic information, or social, economic or political affiliation. 

Compassion, trust, and mutual respect are at the core of our commitment to diversity and inclusion.  The Cuyahoga County Board of DD fosters and promotes an inclusive environment that leverages the unique contributions of diverse individuals and organizations in all aspects of our work. We know that by bringing diverse individuals and viewpoints together we can collectively and more effectively create opportunities for a better life for the individuals we support. Diversity and inclusion are at the heart of what it means for people with developmental disabilities to live, learn, work, and play in the community. 

PRIVACY AND SECURITY NOTICE:  By applying for positions with the Cuyahoga County Board of Developmental Disabilities you are accepting that you have reviewed and understand our Applicant Privacy and Security Notice provided by clicking HERE.

- Individuals who may need assistance with the application process should contact Human Resources.

- Questions about the application process?  Review answers to our FAQs here: FAQS and How to Contact H.R.

- All Job tentative offers are made with the understanding that prospective new employees pass a drug test and background check prior to being hired.