Support Administrator (Float)

Overview

The Cuyahoga County Board of Developmental Disabilities (Cuyahoga DD) is seeking full-time Support Administrators (SA) to work specifically in our FLOAT assignment. The Float SA is a position that takes cases on a temporary basis to help cover work when the assigned SA is temporarily on leave or when the assigned SA leaves their position due to taking another position at the Board or leaving the Board.  The nature of this position is to step in and take over immediate planning needs and to be available to the person / guardian as needed, until a permanent SA can be assigned. 

SA's facilitate the development of person-centered plans for individuals that promote self-determination. Develop, authorize and revise a personal budget based upon needs and outcomes identified in the plan. Assist individuals and their families to explore and obtain services and supports. Implement an ongoing system of review.  The nature of work for all SAs will include, but is not limited to, the following: 

• Act as the primary point of coordination for the person-centered planning team. Utilize an assess/plan/review/revise process to help teams plan for each individual assigned.    
• Assist individuals and teams to identify issues, areas of potential risk, and outcomes that are important to and for the individual.  Complete and/or coordinate thorough assessments to determine the need for services and supports. Revise assessments as needs change and annually. 
• Facilitate the development of a person-centered plan, including the determination and direction of needed supports.  Revise plan as needed based on individual or team concerns, progress toward meeting outcomes, plan review, MUI prevention plans, or other issues that impact the need for services as described in the plan. 
• Identify funding sources for supports identified in the Individualized Service Plan (ISP) by utilizing a hierarchy of funding options applicable to each person.  Plan with teams to access services that are cost efficient and effective to meet the needs described in the ISP. 
• Establish and approve budgets for services based upon the individual’s assessed needs and preferred ways of meeting those needs.  Manage the fiscal processes related to service authorizations, including use of local and statewide projection tools. Manage processes related to prior authorization as necessary and respond to requests for revisions of authorizations as needed. 
• Establish and maintain contact with service providers and natural supports as necessary to ensure that services are effectively coordinated by appropriate providers. 
• Promote community presence and participation.  Provide referral and linkage to community resources to help individuals meet their needs and to engage with their communities. 
• Implement an ongoing system of monitoring continuous plan review to ensure that supports are delivered according to each individual plan, that progress is being made toward desired outcomes and that individuals are satisfied with services. Take action to remediate any immediate concerns regarding health and welfare.
• Assist individuals in choosing providers as needed. 
• Assist with enrollment onto Medicaid waivers as appropriate. Complete all related paperwork accurately and in a timely manner to ensure maintenance of funding for supports, including development and recommendation of plans for approval to DODD when services included in plans are funded through the DODD Medicaid Waivers.
• Establish an individual’s eligibility for services of County Board of DD.

Unusual Working Conditions: Employee will be required to drive extensively both within and beyond Cuyahoga County in order to perform the duties of a Support Administrator.  Therefore, access to reliable transportation (personal vehicle) is a necessity and essential function of this position.  Planning meetings will be held in individual/family homes, throughout the community and during the evenings and weekends. 

* SALARY:  This would be a lateral move for current Support Administrators.

Qualifications

• Hold a valid driver's license and the ability to maintain an insurable driving record according to Cuyahoga DD policy.  Due to this requirement, you will be required to provide your DL number during the application process.  Failure to provide your DL# will remove you from consideration.

 Application Procedure: 

• Current Cuyahoga DD employees are required to upload at least a detailed letter of interest that outlines your interest in this position and highlights your qualifications for this position.
• External Candidates must apply through the External Portal.  This posting is only for CURRENT employees.  If you are not currently employed with us and would like to be considered for a Support Administrator position, please click the following link to apply through the correct portal:  CLICK HERE. 

Application Deadline:  Open until filled.

Equal Opportunity, Diversity, and Inclusion:   The Cuyahoga County Board of DD is committed to treating every individual, family, employee, and applicant with dignity, respect and compassion regardless of a person’s sex, ancestry, national original, race, color, age, religion, disability, military or veteran status, sexual orientation, gender identity/gender expression, genetic information, or social, economic or political affiliation. 

Compassion, trust, and mutual respect are at the core of our commitment to diversity and inclusion.  The Cuyahoga County Board of DD fosters and promotes an inclusive environment that leverages the unique contributions of diverse individuals and organizations in all aspects of our work. We know that by bringing diverse individuals and viewpoints together we can collectively and more effectively create opportunities for a better life for the individuals we support. Diversity and inclusion are at the heart of what it means for people with developmental disabilities to live, learn, work, and play in the community. 

PRIVACY AND SECURITY NOTICE:  By applying for positions with the Cuyahoga County Board of Developmental Disabilities you are accepting that you have reviewed and understand our Applicant Privacy and Security Notice provided by clicking HERE.

- Individuals who may need assistance with the application process should contact Human Resources.

- Questions about the application process?  Review answers to our FAQs here: FAQS and How to Contact H.R.

- All Job tentative offers are made with the understanding that prospective new employees pass a drug test and background check prior to being hired. 

Cuyahoga DD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you are a person with a disability or are unable to use or access this site as a result of your disability, you may request a reasonable accommodation by calling 216-241-8230.