What are the responsibilities and job description for the Project Manager position at Cuyahoga County Juvenile Court?
Job Title: Project Manager
Division/Department: Court Operations/Information Services
Reports To: Director of Information Services Date Posted: 2/4/25
FLSA Status: Exempt Last Revised: 4/25/24
Benefits of Employment
Insurance: Comprehensive Health, Dental, Vision, Life and an Employee Assistance Program. Supplemental Life may be purchased at group rates.
Paid Time Off: Twelve (12) holidays, vacation time (after 6 months) of three (3) weeks per year for the first eight (8) years of service, and sick time.
Retirement: Ohio Public Employees Retirement System (OPERS) with 14% annual employer contribution and Deferred Compensation Plans.
Job Summary
The Project Manager directs and controls a variety of projects across all Court Departments, ensuring proper planning, timely implementation, and successful outcomes. This position sets project management standards, objectives, and priorities, and develops operating plans and policies to achieve them. This position oversees the coordination of cross-departmental resources and personnel necessary for project management activities and promotes process improvement and change management to the rest of the organization.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements.
Organizes and executes multiple aspects of projects with competing priorities and timelines, working closely with all Court Departments. Responsible for building systems and processes for tracking projects, communicating with stakeholders, managing action items, and keeping track of deadlines.
Manages all aspects of each project: budget, schedule, scope, functional and technical requirements. Develops scope statements and manages scope to align work efforts to organizational goals and objectives.
Develops transition activities, roll out schedules, and manages work activities to ensure conformity to the schedule. Identifies potential project risks and their implication to the Court or project and recommends mitigating measures and strategies to manage any risks.
Promotes and integrates change management and change control practices into the projects and across the Court.
Serves as the primary liaison to interface and communicate with all internal and external stakeholders regularly to identify changing business requirements and identify needs. Responsible for the monitoring and approval of scope completion.
Supervises the Business System Analyst and collaborates with the Development Team to oversee implementation of new systems and ensure these systems perform as intended to improve the Court performance on specific projects. Oversees communications between Information Services and Court end-users to measure new project implementation success if applicable.
Collaborates across all Departments to analyze Court performance, scenarios, and processes as it pertains to projects for problem areas. Identifies areas for optimization and drives implementation with inter-departmental stakeholders to improve the overall efficiency and performance of the Court. Develops strategies and frameworks for the delivery and implementation of these initiatives.
Works closely with Court leadership and cross-functional partners to identify key organizational needs, opportunities, engagement, and performance metrics for organizational effectiveness; ensure project initiatives are aligned with the Court’s mission.
Regularly reviews and evaluates opportunities to improve the Court’s project management practices to deliver mature processes, which are defined, standardized and repeatable and have been tested for efficiency, effectiveness, and customer/employee satisfaction.
Performs other duties as assigned.
Supervisory Responsibilities
Has supervisory accountability for other employees, volunteers, or interns. Plans, directs and coordinates activities for a unit. Duties may include scheduling and assigning of work, training in all facets of work, quality control, and decisions impacting the pay, status and tenure of others. Conducts performance evaluations, provides input into and participates in discipline, dismissal, and hiring processes, and is accountable for editing timecards in the electronic timekeeping system for assigned staff.
Equipment Operated
Standard office equipment and office technology such as copy machines, personal computers and telephones.
Confidential Data
All court-related information regarding hearings, etc. that the employee may come in contact with by working in the facility.
Working Conditions
Works in a general office setting with moderate noise levels. Subject to frequent interruptions, quick deliverables, and changing work deadlines.
Usual Physical Demands
While performing the duties of this job, the employee is required to sit, to speak clearly, and to hear. The employee must occasionally lift and/or move up to 10 pounds.
Knowledge, Qualifications, Skills, and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Candidate must demonstrate the ability to manage cross-functional teams and influence key stakeholders across the organization and within complex contexts. The candidate must possess excellent leadership traits that promote a highly functioning team environments based on trust, respect, and cross-organization collaboration; possess a strong aptitude to motivate, mentor, and lead staff in a team driven environment; possess exceptional leadership skills with the ability to develop and communicate the Court’s vision and inspire and motivate Court staff; and possess effective influencing and negotiation skills in an environment where resources may not be in direct control of this role.
Candidate must possess a distinctive blend of business, IT, and communication skills. Candidate should demonstrate the ability to establish standard processes and manage performance to achieve key metrics; possess knowledge of one or more project management methodologies (for example, PMI PMBOK, PRINCE2 and Agile); possess program management skills and experience, plus significant knowledge of project planning tools with evidence of practical application; and possess excellent analytical, strategic conceptual thinking, strategic planning, and execution skills.
Candidate must possess or be able to develop a strong understanding of the juvenile justice system, court processes, and juvenile justice best practices; have a deep understanding of current and emerging technologies and how other enterprises are employing them to drive digital business, and how they may be applied to the Court to improve efficiency and effectiveness; and possess excellent verbal and written communication skills, including the ability to explain IT concepts and technologies to leadership and staff. Candidate must be detail oriented, organized, and able to work in an agile environment.
Education and/or Experience
Bachelor's degree in project management, computer science, management information systems, business administration, communications, hard sciences, social sciences, or philosophy.
AND
5 years of experience in project management, program management, and/or process management to include experience managing/directing professional staff.
A combination of a Master's degree in the fields listed above with 3 years of experience in the environments listed above also meets the education and experience requirements.
Project Management Professional (PMP) certification preferred.
Licensure or Certification Requirements
None
Court Expectations of Employee
In accomplishing the responsibilities of this position, the Court expects that the employee will adhere to the mission and values of the Court as well as all Court policies and procedures. In addition, while carrying out the duties of this position, the employee is expected to model high ethical conduct on and off the job, and exhibit a professional and respectful demeanor with all Court employees.
Court Mission Statement
To administer justice, rehabilitate juveniles, support and strengthen families, and promote public safety.
Application Procedure
Current Cuyahoga County Court of Common Pleas Juvenile Division Employees:
- The deadline to apply is _2/11/25_.
- Please visit https://juvenilecourt.applicantstack.com/x/openings-internal to complete and submit the Job Posting Response Form to the Human Resources Division.
- The Job Posting Response form must be received in Human Resources by the job posting deadline for consideration as a candidate for the posted position.
- If you do not meet the minimum requirements, you can submit a waiver to Human Resources. Please refer to the Employee Handbook Policy number 1.02.04.
External Applicants:
- This position will remain posted until filled.
- Please visit https://juvenilecourt.applicantstack.com/x/openings to view this posting and to complete and submit the Application for Employment.
EEO/ADA/SMOKE-DRUG FREE ENVIRONMENT
Ohio Relay Service 1-800-750-0750