What are the responsibilities and job description for the Patient Access - Scheduling (PAS) position at Cuyuna Regional Medical Center?
Advance patient care by streamlining access and appointments.
Join Our Team at Cuyuna Regional Medical Center
At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.
A Day in the Life of a Patient Access - Scheduling (PAS)
The Patient Access Specialist-Scheduling plays a vital role in orchestrating patient interactions with healthcare services through meticulous appointment scheduling and documentation. This position is the primary line of communication between patients, healthcare providers, and various clinic departments, ensuring a seamless flow of information and coordination. Challenges include managing a high volume of information and multitasking under pressure, while maintaining a high standard of customer service and accuracy. Collaboration is key, as the specialist works closely with medical staff, insurance providers, and other departments to verify information and facilitate patient care continuity. The role demands flexibility and adaptability, responding to changing patient needs and clinic demands efficiently.
About the Clinic Scheduling Department:
Coordinating Care, Enhancing Access
In Clinic Scheduling at CRMC, our team works behind the scenes to ensure that every patient is seen, every providers time is maximized, and the clinic operates as seamlessly as possible. Its a role that requires attention to detail, and the flexibility to adjust in real-time, all while following established workflows to ensure accuracy and efficiency in clinic schedules. Whether its a creating a visit to establish care, accommodating urgent appointment requests, or handling unexpected disruptions, we make sure that every schedule (and reschedule) is managed with precision. What makes Clinic Scheduling unique is our ability to adapt to changes while ensuring a positive and professional experience for every patient we assist. If you have the patience, persistence, and problem-solving skills to keep clinic schedules running, join us in Clinic Scheduling at CRMC.
Ideal Candidate (What will make you a great fit!)
- Expertise in lactation techniques
- Effective communication skills
- Empathetic patient interaction
- Ability to multitask
- Team collaboration skills
- Educational program development skills
