What are the responsibilities and job description for the Patient Access Specialist - Registration position at Cuyuna Regional Medical Center?
Be the first point of contact for patients, ensuring a seamless registration and scheduling experience in a fast-paced healthcare setting.
Join Our Team at Cuyuna Regional Medical Center
At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.
A Day in the Life of a Patient Access Specialist - Registration
Start your day by warmly greeting patients, guiding them through the check-in process with ease and professionalism. You'll verify insurance details, update medical records, and ensure all necessary documentation is in place. Throughout the day, you'll collaborate with providers and departments to streamline patient flow, helping create a seamless care experience. Whether assisting in-person or over the phone, you'll be the first point of contact, delivering exceptional customer service with empathy and efficiency.
About the Registration Department: First Impression, Lasting Impact
In Registration at CRMC, we are the first point of contact for patients and our team ensures that every patient encounter is smooth, accurate, and stress-free. We complete much more than just an administrative function, we set the tone for the patient's entire healthcare journey, helping them feel supported, informed, and cared for from the very start. What makes Registration unique is our ability to adapt and thrive in a fast-paced, ever-changing environment. Every day, we navigate insurance verifications, scheduling changes, and unexpected patient needs, all while providing compassionate customer service. Our team operates on the belief that a positive attitude, teamwork, and flexibility make all the difference-not just for patients, but for each other. We take pride in creating a strong sense of family among our coworkers, working together to overcome challenges, and ensuring that patients always feel like their needs come first.
Qualifications
Ideal Candidate (What will make you a great fit!)
Education and Experience
The pay range is listed above. Actual pay rate offered is determined based on experience in this role. Please be sure to include all applicable experience in your application.
Cuyuna Regional Medical Center offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees. Eligible employees receive medical, dental, and vision insurance, health savings accounts, life insurance, and employer contributions to a 401(k) retirement plan. Additional benefits include paid time off, participation in 401(k) and 457(b) plans, educational assistance and reimbursement, an employee assistance program, work-life balance support, gym membership and other discounts, and employee recognition programs.
A full job description is provided when an interview is scheduled. If needed, you may request a copy earlier by emailing us at careers@cuyunamed.org.
CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran). If you need an accommodation during the application process, please call 218-546-4415 or email careers@cuyunamed.org for assistance.
Join Our Team at Cuyuna Regional Medical Center
At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.
A Day in the Life of a Patient Access Specialist - Registration
Start your day by warmly greeting patients, guiding them through the check-in process with ease and professionalism. You'll verify insurance details, update medical records, and ensure all necessary documentation is in place. Throughout the day, you'll collaborate with providers and departments to streamline patient flow, helping create a seamless care experience. Whether assisting in-person or over the phone, you'll be the first point of contact, delivering exceptional customer service with empathy and efficiency.
About the Registration Department: First Impression, Lasting Impact
In Registration at CRMC, we are the first point of contact for patients and our team ensures that every patient encounter is smooth, accurate, and stress-free. We complete much more than just an administrative function, we set the tone for the patient's entire healthcare journey, helping them feel supported, informed, and cared for from the very start. What makes Registration unique is our ability to adapt and thrive in a fast-paced, ever-changing environment. Every day, we navigate insurance verifications, scheduling changes, and unexpected patient needs, all while providing compassionate customer service. Our team operates on the belief that a positive attitude, teamwork, and flexibility make all the difference-not just for patients, but for each other. We take pride in creating a strong sense of family among our coworkers, working together to overcome challenges, and ensuring that patients always feel like their needs come first.
Qualifications
Ideal Candidate (What will make you a great fit!)
- Strong communication skills
- Excellent problem-solving
- Adaptability under pressure
- Strong customer service
Education and Experience
- Successful completion of data entry and clerical assessments administered by Cuyuna Regional Medical Center Staff.
- High School Diploma or equivalent.
- Experience in a healthcare setting is beneficial.
- Completion of a Health Care Administrative Specialist or similar program.
- Knowledge of insurance verification and medical terminology.
The pay range is listed above. Actual pay rate offered is determined based on experience in this role. Please be sure to include all applicable experience in your application.
Cuyuna Regional Medical Center offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees. Eligible employees receive medical, dental, and vision insurance, health savings accounts, life insurance, and employer contributions to a 401(k) retirement plan. Additional benefits include paid time off, participation in 401(k) and 457(b) plans, educational assistance and reimbursement, an employee assistance program, work-life balance support, gym membership and other discounts, and employee recognition programs.
A full job description is provided when an interview is scheduled. If needed, you may request a copy earlier by emailing us at careers@cuyunamed.org.
CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran). If you need an accommodation during the application process, please call 218-546-4415 or email careers@cuyunamed.org for assistance.
