Office Clerk

The Office Clerk for a trucking company plays an essential role in maintaining administrative support to ensure smooth operations. This position requires attention to detail, strong organizational skills, and the ability to multitask in a fast-paced environment. The Office Clerk works closely with other departments to handle documentation, scheduling, customer service, and general office duties related to the trucking and transportation industry.

Key Responsibilities:

• Data Entry & Documentation:
• Maintain and update driver logs, trip reports, and shipment records.
• Ensure all documents (e.g., bills of lading, freight invoices, delivery receipts) are accurately filed and stored.
• Input data into various company software systems for tracking shipments, inventory, and payments.
• Customer Service:
• Assist customers with inquiries about shipments, delays, or deliveries.
• Communicate with drivers, customers, and other departments to ensure on-time deliveries and resolve any issues.
• Process and respond to customer orders, billing inquiries, and complaints.
• Scheduling & Dispatch:
• Help schedule routes for trucks and drivers.
• Coordinate with the dispatch team to ensure timely pick-ups and deliveries.
• Update drivers on route changes, weather conditions, or other relevant information.
• Billing & Invoicing:
• Prepare and process invoices for clients and drivers.
• Ensure that charges and payments are correct and follow up with clients regarding any discrepancies.
• Process payments, issue receipts, and track outstanding payments.
• General Administrative Tasks:
• Answer phone calls, emails, and faxes related to the trucking operation.
• Maintain office supplies and manage inventory as needed.
• Perform general office duties such as filing, photocopying, and scanning documents.
• Regulatory Compliance:
• Ensure that all records are compliant with transportation laws and regulations (e.g., DOT regulations).
• Assist in maintaining driver compliance records (licenses, training, certifications).
• Other Duties as Assigned:
• Provide support for special projects and tasks as needed by the office or management team.
• Assist in organizing meetings, presentations, or company events.

Skills & Qualifications:

• High school diploma or equivalent (Associate’s degree or relevant certification preferred).
• Prior experience in an administrative role or within the transportation/trucking industry is a plus.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to work independently.
• Ability to handle multiple tasks simultaneously and prioritize efficiently.

Working Conditions:

• This is typically a full-time, office-based position.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $20