Lead Director, Sales Enablement

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary:

The primary objective of the Lead Director of Sales Enablement is to create and deliver resources and programs that support the Employer, Health Plan and New Business Segments in their efforts to add $4b in new sales revenue and drive client retention of 98.5%.

As a key leader on the Sales Operations and Enablement team at CVS Caremark, the Lead Director of Sales Enablement is a key contributor, participant or owner of various elements of our enablement and learning & development strategy, learning components at Caremark Sales Summit, helps in creation and execution of field learning and skill development strategy, and identification and creation of new and innovative learning, enablement and sales support initiatives.

What you will do:

• Supporting ACE (Annual Competency Education)
• Engaging on and supporting the KSB (Knowledge, Skills and Behaviors) Coaching Framework
• Finalist Meeting Coaching and Support
• Leading the execution and delivery of all Sales and Clinical on-boarding (i.e. START) throughout the year – 6 month cycles
• Start Program Training Curriculum and Delivery
• Financial Acumen Program Delivery
• Annual Sales Story Development & Delivery Support
• Leadership and content development of the Learning Exchange virtual meeting
• Development and delivery of Reels content
• Leadership of the Sr Manager and sales coordinators
• Overall ownership of Client School curriculum.
• Engaging with Sales and Marketing on various strategic and creative engagements (i.e. podcasts, external client-facing recordings, feedback on Value Story, etc.
• Working cross functionally with all areas of the organization (i.e. HCB, Retail, PSS Operations, Marketing, etc.) to ensure consistency of messaging regarding integrated value propositions and market-facing messaging.

Required Qualifications:

• 10 years experience in Sales, market facing or related skills
• Experience in healthcare or PBM space

Preferred Qualifications:

• Strong communication skills
• Ability to coordinate and lead group projects
• Leadership and coaching skills
• Program development and delivery
• Understating of sales process
• Cross functional and matrix leadership
• Ability to create and grow internal partnerships
• Understanding of PBM economics
• Project management and facilitation
• People management experience

Education:

Bachelors degree or relatable experience required.

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Salary : $100,000 - $231,540