What are the responsibilities and job description for the Store Associate (Seasonal) position at CVS?
Store Associate, Seasonal (temporary). All employees receive a 30% discount on CVS brand merchandise and a 20% discount on all other eligible merchandise.
Essential Functions:
- Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
- Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
- Accurately operating a cash register – handling cash, checks and credit card transactions with precision while following company policies and procedures
- Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
- Supporting opening and closing store activities, when needed
- Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
- Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
- Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
Required Qualifications:
Must be at least 16 years of age
Ability to complete the following tasks:
- Operate a cash register including cash transactions, checks, charges
- Follow company policies and procedures regarding cash register performance
- Request additional help when needed to increase customer satisfaction
- Greet each customer using the eye’s, hi’s and always help and assist customers with their questions, problems and complaints
- Price merchandise utilizing price guns
- Store cleanliness: break area and rest rooms; vacuum; dust/face; clean windows; rubbish removal; exterior maintenance; sweeping
- Stock shelves
- Complete price changes: document counts, utilize price guns
- Answer the telephone using the appropriate greeting
- Process photofinishing orders
- Maintain check-out area: fill register supplies, bags; wipe counter tops
- Issue rainchecks when requested
- React to potential shoplifters following company guidelines
- Maintain customer/patient confidentiality
- Maintain card department: order, stock, inventory, signing
- Maintain cosmetic department/units: clean, stock, set displays, sign, prepare returns (UPP system) Reset departments/end caps following POGs
- Display and sign weekly, promotional, and seasonal merchandise
- Prepare damages: document counts and item numbers, seal trays
- In-store signing, including shelves, displays, dump baskets, windows, ceiling
- Assist Pharmacy personnel when needed
- Complete minor in-store repairs i.e., carriage poles, change light bulbs
- Work out reserve stock
- Assist customers with large purchases (taking out to vehicle)
- Unload and load trays/cases – 35 pound maximum to a height of 4 feet
- Move trays/cases from one location to another
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Preferred Qualifications
Previous retail experience
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Education
High school diploma or equivalent preferred
Location: 38 Pantigo Lane, East Hampton, New York 11937
Job Types: Full-time, Part-time, Temporary
Pay: $21.00 per hour