Janitorial Quality Control Supervisor

This is an active, hands-on role!

Monday-Friday 10:30am - 7:00pm, Weekends required monthly.

Company Overview: CW Resources, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

• National Non-Profit
• Mission-based Meaningful Employment
• Exceptional Employees
• Employee Wellness Coordinator
• Employer Sponsored Benefits Includes:
• Insurance - Medical, Dental, Vision
• Telemedicine
• Retirement Plan & Match Options
• Disability Plans
• Life Insurance – Accidental Death & Dismemberment and Group Term Life
• Paid Holidays, Vacation and Sick time
• Voluntary Benefits Offered Includes:
• Hospital Indemnity, Accident, Critical Illness & Voluntary Life
  

Role And Responsibilities

We are seeking a dedicated and detail-oriented Quality Control Supervisor to join our team at the U.S Coast Guard Academy. In this role, you will be responsible for ensuring that all operational services meet contractual, regulatory, and quality standards.

• Work with a team primarily composed of individuals with disabilities.
• Conduct regular inspections to assess cleanliness and identify areas needing improvement.
• Train custodial staff on cleaning techniques, equipment use, safety procedures, and quality standards.
• Develop and implement checklists and protocols to maintain consistent quality in cleaning services.
• Address any complaints about cleaning services and take corrective actions as needed.
• Keep detailed records of cleaning activities, inspection results, and incidents.
• Prepare necessary reports for management and re-inspect serviced areas.
• Measure and analyze processes, implementing actions to drive continual improvement.
• Conduct monthly safety meetings, training, and hazard assessments.
• Investigate work-related accidents and implement corrective actions.
• Ensure employees follow GS-42 protocols for handling hazardous cleaning materials.
• Stay updated on changes to laws and regulations affecting the organization.
  
  

Qualifications

• High school diploma or equivalent.
• Minimum of 1 year commercial janitorial or custodial experience.
• Minimum of 1 year of experience evaluating the quality of custodial or janitorial work performed by others.
• Strong understanding of safety regulations and best practices in custodial services, including OSHA, Environmental Protection Agency (EPA), and local regulatory compliance.
• In-depth knowledge of the proper use, maintenance, and handling of janitorial equipment and supplies.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to handle multiple tasks simultaneously.
  
  

Preferred Skills

• Previous experience in quality control or inspection in a custodial or cleaning environment.
• Experience leading, supervising or training individuals a team.
• Familiarity with GS-42 protocols for handling hazardous materials.
• Ability to provide constructive feedback and foster a positive team environment.
• Experience with safety training and hazard assessments.
  
  

Physical & Environmental Demands

• Standing and walking for long periods of time.
• Ability to lift and carry cleaning supplies, equipment, or materials up to 40 lbs.
• Frequent bending, stooping, and reaching.
• Exposure to cleaning chemicals (PPE will be provided).
• May be required to work in varying temperatures (cold or hot environments).
• Ability to work in noisy environments with potential exposure to dust and other environmental factors.
• Reasonable accommodations can be provided.
  
  

If you meet these qualifications and are eager to start a new job with CW Resources, we encourage you to APPLY today!!

We welcome all individuals to apply for this position. At CW, we are committed to maintaining a respectful and supportive work environment where all employees are valued for their contributions. All applicants will be given equal consideration for employment based on their experience and qualifications, while ensuring compliance with all applicable laws and regulations regarding discrimination.

Pay Transparency Disclaimer: CW Group, Inc. Entities and Affiliates are committed to pay transparency and fairness. Salary ranges provided reflect the expected compensation based on experience, education, skills, qualifications, location and other relevant job-related factors, and may include additional components such as incentive compensation and benefits. Final compensation will be determined in accordance with applicable laws and business needs (such as contractual obligations).

Copy and paste the link below into your web browser to view the posters pertaining to:

• Notification of Employee Rights Under Federal Labor Laws posters: https://www.dol.gov/agencies/olms/poster/labor-rights-federal-contractors
• CW’s Self - Disclosure Form: https://forms.office.com/pages/responsepage.aspx?id=zZj4MtUu00iOjM5NS60vhGhCUZaiq9RLhDLFapc8phdUQzRDRTlPUDNINzI3QTNUNEJONlZDSTZSMC4u&route=shorturl
• Please E-mail: hrhelp@cwresources.org to submit a request for accommodation with the application process.