What are the responsibilities and job description for the Maintenance Director - Marquis at Silverton position at CWS Apartment Homes LLC?
CWS Purpose: “Enhancing Lives the CWS Way”
CWS Values:
Honoring Our Word
Do what you say you will do.
Employ thoughtful and careful consideration when making a commitment.
Take ownership of your commitment.
Follow through on promises consistently.
Ethical Dealings are Paramount
Do the right thing all the time, every time.
Be open and honest in all situations, especially when it’s difficult to be so.
Respect confidentiality and protect privacy.
Put other employees, residents, and investors before yourself.
Charge fair and appropriate fees to our investors.
A Respect for People
Treat others the way you want to be treated.
Use honest, thoughtful, and specific communication.
Be responsible for how you are heard.
Be transparent and inclusive.
Share information timely and consistently.
Have empathy — search for the truth and be intentionally slow to understand.
Requirement for Profitability and Sustainability
Bring value to our employees, residents and investors in a company designed for the long term.
Promote mindful spending.
Be efficient.
Be forward thinking.
Grow with courage.
Be team oriented.
A Demand for Excellence with a Sense of Urgency
Be intentional. Be accurate. Be timely. CARE.
Go above and beyond.
Get after it.
Hold yourself and each other accountable.
Inspect what you expect.
Communicate what matters most.
Delight the customer.
CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
What’s Your Purpose?
Lead | Enhance | Resolve
What You Will Do
As a Maintenance Director, you will effectively lead a maintenance team and actively participate in the maintenance of the physical condition of the entire community while promoting resident satisfaction. The ideal candidate should possess the following:
- Leadership: You will facilitate a high performing team through frequent communication and coaching of diverse skillsets to ensure property success.
- Quality Control: You will provide feedback to the team on their work, and aren’t afraid to roll up your sleeves to help with work orders and projects.
- Expense Management: You will review and analyze the property budget to ensure expenses are maintained within guidelines.
- CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
What Your Day Consists Of
- Lead maintenance team members
- Embrace, engage, motivate and train team members
- Prepare make-ready apartments
- Complete service requests
- Maintain inventory and shop organization
- Perform common area maintenance
- Lead preventative maintenance program
- Participate in resident satisfaction programs
- Communicate with customers, residents, investors, vendors, leadership, and CWS team members
- Lead and participate in the CWS Risk Management and Safety Programs
What You Bring To Us
- High school diploma or GED (required)
- Yardi software experience (preferred)
- Microsoft Office and Outlook software experience (required)
- EPA, HVAC I & II, CPO and local certifications (required)
- Minimum 2- 4 years previous full-time work experience in apartment maintenance, or a trade that requires extensive knowledge of electricity, plumbing, carpentry, painting, and HVAC (required)
- Possess a valid driver’s license and current automobile insurance (required)
- Own a basic set of hand tools (required)
- Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English
- Basic computer skills
- Able to adhere to company policies, procedures, and practices
- Able to establish and maintain effective working relationships
- Able to maintain a professional and ethical atmosphere
- Possess supervisory/managerial skills
- Able to perform work responsibilities at locations other than “home” property
- Able to travel within major metropolitan areas and may be required to attend company functions in other cities
- Able to respond to emergency calls outside of normal business hours while setting the expectations for on-call rotations with team
