What are the responsibilities and job description for the Community Director position at CWS Apartment Homes?
As the Community Director, you will manage, market and maintain the apartment community while maximizing employee resources. Your drive, leadership, and managerial skills are essential to forming a successful team and supporting the continued growth of each team member. Personable, business savvy individuals will excel in this position.
Essential Job Functions:
- Prepare the preliminary annual property operations budget
- Supervise property associates
- Manage, market, and maintain the apartment community
- Monitor expenses
- Oversee the consistency and effectiveness of the leasing associates' use of the policies and procedures, including priority wait lists, phone techniques, application verification and notification
- Recommend changes to supervisors regarding rent objectives in accordance with YieldStar policies
- Ensure leasing practices conform to federal, state, and local laws
- Ensure staff is knowledgeable of the sub-market and competitors
- Maintain positive resident relations
- Establish and maintaining renewal programs in accordance with YieldStar
- Manage staff, including hiring, training, and developing
- Maintain system of service requests
- Maintain common areas of community
- Ensure the availability of make-ready vacant units
- Maintain resident database, accounts receivable, and accounts payable records
- Report on payroll and employee records
- Oversee risk management and emergency procedures
Job Qualifications:
- 2-4 years of Property Management experience
- High School diploma or GED
- 2-4 years of College strongly preferred
- Strong verbal and written communication skills
- Able to adhere to set and variable work schedule, including weekends and emergencies as required
- Able to adhere to company policies, procedures and practices
- Able to establish and maintain effective working relationships
- Able to professionally interact with customers, residents and guests, as needed
- Strong supervisory/managerial skills
- Strong Internet, Microsoft Word and Excel skills
- Able to perform work responsibilities at locations other than assigned property
- Able to travel within major metropolitan area and may be required to attend company functions in cities other than assigned locations requiring overnight stays
- Possess a valid Driver’s License with favorable driving record and current automobile insurance
This job description is not an all-inclusive list of duties and responsibilities. CWS may add or change responsibilities in order to meet business and organizational needs.
