What are the responsibilities and job description for the Leasing Consultant position at CWS Apartment Homes?
The Leasing Consultant role will integrate your customer service, sales, and marketing skills to support our mission and lease our apartment homes to interested customers. Manage your own success by attaining leasing goals and building rapport with customers and residents. Driven, service-minded individuals who enjoy selling a product they believe in will excel in this position.
Essential Job Functions:
- Greet, qualify, tour and close prospective residents
- Invite prospects for community tour
- Record traffic and leasing activity
- Verify applications and notify applicants of approval or denial
- Maintain lease expiration programs
- Prepare move-in packages and lease paperwork
- Process move-outs
- Walk through units to ensure they are ready
- Move in residents by reviewing lease and addendums
- Promote other income items
- Ensure that the grounds, tour routes, models, leasing carts, and office are to use and view
- Assist with outreach programs
- Maintain monthly market survey and knowledge of competitors
- Prepare service requests and assigning staff to duties
- Ensure curb appeal of community
- Keep up-to-date resident database
- Participate in risk management program
Job Qualifications:
- High School diploma or GED
- General knowledge of Property Management
- Knowledge of on-site management operations or customer service is preferred
- One year of apartment leasing or customer service experience preferred
- Strong verbal and written communication skills
- Able to adhere to set and variable work schedule, including weekends and emergencies as required
- Able to adhere to company policies, procedures and practices
- Able to establish and maintain effective working relationships
- Able to professionally interact with customers, residents and guests, as needed
- Able to maintain professional image Self-confidence and outgoing
- Assertiveness and Strong customer service orientation
- Basic Internet, Microsoft Word and Excel experience
- Ability to perform work responsibilities at locations other than assigned property helpful
- Able to travel within major metropolitan area; may be required to attend company functions in cities other than assigned location requiring overnight stays
- Possess a valid Driver’s License with good driving record and current automobile insurance
This job description is not an all-inclusive list of duties and responsibilities. CWS may add or change responsibilities in order to meet business and organizational needs.
