Server

Job Title: Server
Schedule: Seasonal (May – October)
Employment Type: Full-Time/Part-Time (with flexible shifts)

Position Overview:
We are seeking an experienced and dedicated Server to join our high-end, seasonal restaurant in Shelter Island Heights, NY. As a Server, you will provide impeccable service in a fast-paced, upscale dining environment. Our menu features a refined selection of New American, coastal inspired cuisine. You’ll be responsible for ensuring a seamless dining experience by providing exceptional service, building rapport with guests, and maintaining a high level of professionalism throughout the dining process. Previous serving experience is required for this role.

Key Responsibilities:

• Greet guests warmly upon arrival, providing menus and offering detailed descriptions of dishes, daily specials, and beverages.
• Take accurate orders, ensuring attention to detail when entering into the POS system, and accommodate special requests or dietary restrictions.
• Deliver food and drinks promptly and to the highest quality standards, working closely with kitchen and bar staff to ensure timely service.
• Offer knowledgeable suggestions for wine pairings, cocktails, and beverages to complement the meal, with a focus on New American cuisine.
• Upsell menu items and encourage guests to try additional courses or specialty items.
• Provide exceptional service throughout the meal, checking in with guests to ensure satisfaction and offering further recommendations when appropriate.
• Anticipate guest needs.
• Maintain an organized and clean dining area, ensuring tables are set to standard and fully stocked with necessary items.
• Handle customer inquiries, complaints, or special requests with professionalism, ensuring resolution and guest satisfaction.
• Process guest checks accurately and efficiently, handle payments, and ensure the proper handling of cash and credit transactions.
• Assist in setting and resetting tables, keeping the dining area inviting, clean, and organized at all times.
• Comply with all health and safety regulations, as well as company policies and procedures.
• Work closely with team members to maintain a cooperative and harmonious work environment.

Qualifications:

• Serving experience required in a high-end or fine dining restaurant, with a strong understanding of upscale customer service.
• Knowledge of New American cuisine and the ability to describe dishes and ingredients to guests with confidence.
• Excellent communication and interpersonal skills, with a strong focus on customer service and creating memorable dining experiences.
• Ability to work efficiently in a fast-paced environment while maintaining a high level of professionalism.
• Knowledge of wine, spirits, and cocktail service is a plus.
• Ability to multitask and remain composed under pressure.
• Strong attention to detail and commitment to maintaining high standards of service.
• Ability to stand for long periods and lift trays or equipment weighing up to 25 pounds.
• Must be flexible and available to work evenings, weekends, and holidays, as needed.
• A positive, team-oriented attitude with a desire to contribute to the success of the restaurant.
• Must be 18 years or older.

Additional Information:

• Competitive hourly wage plus tips, based on experience.
• Opportunity to work in a dynamic, upscale environment with a passionate team.
• Employee discounts on food and beverages.
• Seasonal position with potential for return for future seasons.
• On-site staff housing.

If you are a passionate and experienced server with a love for New American cuisine and providing top-tier customer service, we invite you to apply to join our team at The Chequit. Help us create unforgettable dining experiences for our guests in one of the most beautiful settings on the East Coast.

Proven experience as a Server or similar role, preferably in a fine-dining or upscale casual-dining setting

Excellent interpersonal and communication skills, with a focus on providing exceptional customer service

Familiarity with Toast POS and Resy systems

Ability to work well under pressure in a fast-paced environment

Flexibility to work 10 or more shifts per week, including weekends, evenings, and holidays

A commitment to upholding the restaurant's high standards of service, cleanliness, and hospitality