What are the responsibilities and job description for the VDOT Dynamics Developer - Customer Service position at Cyber Resource?
Engagement Type
Contract
Short Description
The first couple of months we need them 3 days a week in office, after that once day a month.
Complete Description
VDOT is seeking a Senior Dynamics 365 Developer. The ideal candidate will be skilled and experienced in Microsoft's Power Platform, to include Dynamics 365, PowerApps, Power Automate, Power Pages, Dataverse.
Responsibilities :
- Expertise in Dynamics 365 Customer Engagement – Dynamics 365 Customer Service module.
- Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
- Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions.
- Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.
- Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.
- Strong knowledge of Microsoft's licensing model for Dynamics 365 and Power Platform.
- Adhere to best practices when implementing business solutions and define / refine a governance approach for the platform's use at VDOT.
- Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
- Prepare mockups / prototypes based on requirements and use knowledge of Power Platform features / tools to offer solutions that meet business needs.
- Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.
- Assist customers in discerning between Dynamics 365 / PowerApps / Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.
- Contribute to improving our processes and policies within the Business Enablement Services program.
- Preferred Experience with Devops in Power Platform (Power Pipelines / ALM Accelerator)
- Other duties as assigned.
Professional Experience :
Be available to support after hours work as needed.
Required / Desired Skills
Skill
Required / Desired
Amount
of Experience
Experience as a D365 Technical Lead
Required
Years
Experience with creating and managing of solution using Dynamics 365 Customer Service.
Required
Years
Experience with customization and implementation of Forms, Views, Plug-Ins, Workflows and BPFs in D365
Required
Years
Custom development experience using .Net, JavaScript and C#
Required
Years
Experience with Power Platform and Dataverse
Required
Years
Experience with using standard & premium connectors with PowerApps and Power Automate
Required
Years
Experience with DevOps in Power Platform / D365 Environments
Desired
Years
Experience with Data Integrations and Migrations using ADF & SSIS Packages
Desired
Years
Questions
Description
Question 1
Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment?
Question 2
Please list candidate's email address.
