Sr. Director, Global Sales Operations

Company Description

About CyberArk:
CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on Twitter, LinkedIn or Facebook.

Job Description

The Sr. Director, Global Sales Operations is a critical role to deliver our next phase of growth. In this role, you will lead global field operations across sales and channel with responsibilities spanning go-to-market definition, operating rhythm, forecasting, segmentation, territory planning, comp plan design, etc. You also will collaborate closely with peers in Marketing and Customer Success to form a holistic view across the full revenue funnel create a seamless and integrated customer journey and to actively identify levers to optimize our performance. You will report to the VP of Global Revenue Operations and work closely with GTM leadership, Channel leadership, Overlay leadership, field professionals, Finance, HR, and other colleagues in the Global Revenue Operations team. 

Responsibilities:  

• Lead and develop a team of Sales Operations professionals.  

• Define global go-to-market strategy and operating plan inclusive of segmentation, routes to market, roles, coverage, growth drivers, and strategic initiatives. 

• Apply market analytics and models to inform resource budgeting and capacity planning 

• Lead operating rhythm including annual planning execution, forecasting, pipeline reviews and business reviews in partnership with Sales leadership, Finance, and Global Revenue Operations teams. 

• Apply a data-driven approach to optimize territory assignment and quota planning, in partnership with Sales leadership and Finance. 

• Design new KPIs and leverage existing reporting and analytics on key metrics such as pipeline, sales productivity, sales velocity, etc. to identify insights, implications, and actions to optimize performance. 

• Work cross-functionally to design and implement new processes related to account segmentation, data management, productivity enhancements, etc.  

• Act as an advocate on behalf of the field sales organization; ensure field feedback is captured and acted upon to ensure continuous improvement. 

• Identify, scope and drive strategic growth initiatives and projects to improve business performance.  

• Partner with other functions such as HR, Finance, Legal and various other teams at to assist in addressing issues, building plans, and delivering programs. 

• Prepare and present analyses as it relates to go-to-market effectiveness. 

• Lead and develop a team of Sales Operations professionals.  

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Qualifications

• 12 years of experience in related roles (e.g., Strategy and planning, Sales Ops, Rev Ops, Financial Planning & Analysis and/or Analytics) 

• Deep and broad understanding of Sales strategy and operations, and alignment with Marketing and Customer Success in high-growth B2B technology environment 

• Ability to structure and execute complex analyses and synthesize into clear, actionable insights with business impact 

• Familiar with Business Intelligence & Data visualization tools (e.g., Tableau) and Sales/Marketing technology such as SFDC, Clari, DemandBase, & People.AI 

• Strong “pulse” of external Revenue Operations landscape such as trends, best practices, KPI benchmarks, go-to-market models, and productivity levers 

• Excellent verbal and written communications skills, including presentation skills to all levels within the organization 

• Experience interacting with senior stakeholders within the organization  

• Strong project management skills and drive for ownership and results 

• Ability to prioritize and multi-task and to work in a dynamic, fast-changing entrepreneurial environment 

• A smart, bold but humble attitude to work collaboratively with CyberArkers across the organization 

• Ability to travel as required 

Additional Information

CyberArk is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. 

We are unable to sponsor or take over sponsorship of employment Visa at this time. 
The salary range for this position is $170,000 – $235,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.