What are the responsibilities and job description for the Customer Success Manager - Construction position at CyberCoders?
Job Title: Customer Success Manager
Team/Department: Construction
Location: Remote in the US
Hours: Full-time
Employment Type: Direct Hire
Base Salary Range: $100,000 - $120,000
Key Responsibilities
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
matt.danskin@cybercoders.com
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 01/14/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.
Team/Department: Construction
Location: Remote in the US
Hours: Full-time
Employment Type: Direct Hire
Base Salary Range: $100,000 - $120,000
Key Responsibilities
- We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers
- This position is about making sure the project and the users within it make the most out of the system, and building upon that success to generate business with the contractor's future projects
- Provide strategic advisory services to maximize customers' adoption, implementation, and ROI across multiple construction projects
- Lead the relationship with our key champions ensure they feel supported, whilst also being the customer voice amongst internal delivery "pods"
- 4 years of experience as a construction professional, preferably site based (i.e. Project Manager, Superintendent, Project Engineer, Project controller)
- 2 years' experience in a customer-facing, B2B role (Sales, Business Development, Customer Success). Ideally within the software industry
- Proven stakeholder management and networking skills, with examples of working with senior positions alongside junior team members within your customer base
- Competitive Salary Base
- Full Benefits
- PTO
- Growth Opportunities
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
matt.danskin@cybercoders.com
- Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : MD13-1836154 -- in the email subject line for your application to be considered.***
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 01/14/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.
Salary : $100,000 - $120,000
