What are the responsibilities and job description for the Remote Customer Support Rep - $60-$70k (SaaS Support, CRM) position at CyberCoders?
Permanently 100% Remote
Job Title: Remote Customer Support Rep - $60-$70k (SaaS Support, CRM)
Salary: $60k-$70k Benefits, 401k
Requirements: SaaS Customer Support - Nice to Have CRMs, Jira, Zendesk
We offer an intuitive web-based CRM for financial advisors and wealth managers.
Our CRM makes it incredibly easy for everyone from solo financial advisors to enterprise firms to manage their current book of business, and increase their sales.
Our software integrates with leading FinTech brands and general tools like Google and Outlook. It enables them to manage their book of business, streamline their workflow, and grow their practice.
We are Series B funded for $30MM, have been in business since 2012, and have 52 employees.
Our founders have built and exited several successful start ups and this is their third venture.
We are REMOTE first and our team is distributed throughout the country.
Due to growth, we are actively hiring a Remote Customer Support Rep experienced in
If you have this experience, please apply immediately. We are actively interviewing this week and next for this high profile position.
Top Reasons to Work with Us
Must Have
Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Matt Abbasfard
Benefits
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
Email Your Resume In Word To
matt.abbasfard@cybercoders.com
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 04/18/2024 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.
Job Title: Remote Customer Support Rep - $60-$70k (SaaS Support, CRM)
Salary: $60k-$70k Benefits, 401k
Requirements: SaaS Customer Support - Nice to Have CRMs, Jira, Zendesk
We offer an intuitive web-based CRM for financial advisors and wealth managers.
Our CRM makes it incredibly easy for everyone from solo financial advisors to enterprise firms to manage their current book of business, and increase their sales.
Our software integrates with leading FinTech brands and general tools like Google and Outlook. It enables them to manage their book of business, streamline their workflow, and grow their practice.
We are Series B funded for $30MM, have been in business since 2012, and have 52 employees.
Our founders have built and exited several successful start ups and this is their third venture.
We are REMOTE first and our team is distributed throughout the country.
Due to growth, we are actively hiring a Remote Customer Support Rep experienced in
- Software/SaaS support
- CRMs, WealthTech, Jira, and/or Confluence
- Could services, operating systems, and/or browsers
If you have this experience, please apply immediately. We are actively interviewing this week and next for this high profile position.
Top Reasons to Work with Us
- Remote: Permanently 100% Remote
- Compensation: $60k-$70k Benefits, 401k
- Promotion: We are very big on promoting from within
- Culture: Modern, supportive start-up culture
- Act as the first line up customer support when our clients have software issues
- Answer requests via a ticketing system by email, phone, video chat, screen share, etc.
- Screen share to review customer issues and provide solutions
- Keep an eye out for recurring software issues and suggest improvements
Must Have
- Software/SaaS support
- CRMs, WealthTech, Jira, and/or Confluence
- Could services, operating systems, and/or browsers
- $60k-$70k Benefits, 401k
- Permanently remote
- Vacation/PTO
- Medical
- Dental
- Vision
- 401k
Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Matt Abbasfard
Benefits
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
Email Your Resume In Word To
matt.abbasfard@cybercoders.com
- Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : MA5-1798160L795 -- in the email subject line for your application to be considered.***
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 04/18/2024 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.
Salary : $60,000 - $70,000
