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Total Loss Claims Rep. - Auto Claims / Total Loss - Onsite

CyberCoders
Boston, MA Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 2/22/2025
Total Loss Claims Representative

Position Overview

The Total Loss Claims Representative is responsible for managing and processing auto claims that have been deemed total losses. This role involves evaluating claims, negotiating settlements, and ensuring excellent customer service throughout the claims process. The goal is to provide timely resolutions while adhering to company policies and regulations.

Key Responsibilities

  • Evaluate total loss claims to determine the validity and settlement amount.
  • Negotiate settlements with claimants and third-party vendors.
  • Coordinate with salvage vendors for vehicle disposal and salvage processes.
  • Provide clear communication to clients regarding their claim status and next steps.
  • Review and analyze damage estimates to ensure accuracy in claims processing.
  • Assist customers with inquiries related to vehicle financing and auto leases as they pertain to total loss situations.

Qualifications

  • Previous experience in auto claims processing, specifically with total loss claims.
  • Strong negotiation skills to settle claims efficiently.
  • Knowledge of vehicle financing and auto lease agreements.
  • Ability to analyze damage estimates and assess vehicle value accurately.
  • Experience working with salvage vendors is a plus.
  • Must be available to work in-office in any of the listed locations.

Benefits

  • 4 weeks accrued paid time off 9 paid national holidays per year
  • Robust wellness & health and fitness reimbursement programs
  • 401(k) bonus program
  • Tuition reimbursement
  • Auto and home insurance discounts
  • Volunteer opportunities
  • 2:1 donation matching program
  • Company-paid life and disability insurance plans
  • Optional medical, dental, vision, legal, pet insurance, FSA and identity theft protection plans

Email Your Resume In Word To

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

paul.marcyes@cybercoders.com

  • Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : PM9-1837327 -- in the email subject line for your application to be considered.***

Paul Marcyes - Executive Recruiter

For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.

This job was first posted by CyberCoders on 01/22/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.

CyberCoders is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

Salary : $60,000 - $70,000

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