What are the responsibilities and job description for the System Administrator - Level 4 position at cybercoretech?
Job Description
CyberCore is seeking an Exchange System Administrator to support a large enterprise IT contract.
This role requires an individual with subject matter expertise administering Exchange and email retention systems within a physical and virtual server environment. Duties include examining incidents and problems and suggesting and implementing appropriate corrective action to initiate a repair or return to service. These include maintaining systems for email journaling, archiving, and eDiscovery on local and cloud platforms. This role analyzes recurring problems and initiates solutions for preventing reoccurrence and analyzes existing infrastructure for tuning / performance enhancements. The individual will provide systems and software operations and maintenance support in a large, multi-enclave enterprise environment. This individual will work in a team environment to ensure mission needs are met and the functionality and capabilities of customers are met. Individuals in this role may be required to perform technical software configuration, rebooting, and other remedial actions on servers.
Primary Responsibilities :
- Individuals in this role may be required to remotely log into servers to perform technical software configuration, rebooting, and other remedial actions.
- Provide implementation, troubleshooting, maintenance, and monitoring support for physical and virtual servers. Rapidly distinguish isolated user problems from enterprise-wide application and system problems.
- Collaborate with peers and other service lanes to analyze network latency and address slow connections and user experience issues.
- Lead effort to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
- Establish and maintain comprehensive availability and capacity management solutions using lessons learned and best business practices
- Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, operational assessment, and process improvement initiatives.
- Support customer requirements in a 24 / 7 / 365 environment and be able to provide on-call support during outages occurring after hours.
- Update operations and monitoring documentation for 24 / 7 / 365 Operations Watch personnel.
- Supporting issues related to group mailboxes and distribution lists to include designating an end-user(s) as the group mailbox owner.
- Managing and operating email routing devices and services (like McAfee, Proofpoint, and Edge devices).
- Perform day-to-day management and administration for the Exchange Online system within an Office 365 hybrid / cloud environment.
- Manage, maintain, and troubleshoot email retention systems utilizing Veritas Enterprise Vault.
- Managing roles and services, user permissions, email queues, and dynamic distribution groups.
- Implementation of Exchange PowerShell to fulfill automation tasks
Required Skills
Additional Details
At CyberCore, we believe in taking care of our employees both inside and outside the workplace. Our comprehensive benefits package includes :
At CyberCore, we are committed to fostering a supportive and enriching environment where you can thrive both personally and professionally.
The salary range for this role is $$$$ - $$$$$$$. This range is a good faith estimate that reflects various experience levels. At CyberCore, we consider multiple factors when determining compensation, including the specific role and its responsibilities, the candidate's professional experience, geographic location, education, and relevant skills. This range is not a guarantee of salary, as final compensation may also be influenced by contractual requirements and other considerations.
Equal Employment and Diversity
CyberCore has, on many occasions, expressed support and commitment to the principles of diversity and equal employment opportunity. It is CyberCore’s policy to recruit, hire, train, and promote individuals, as well as administer all personnel actions, without regard to race, color, national or ethnic origin, pregnancy, age, religion, disability status, sex, sexual orientation, gender identity and expression, veteran status, genetic information or any other characteristic protected under applicable federal or state law. CyberCore will not tolerate unlawful discrimination, and any such conduct is prohibited. CyberCore is committed to ensuring that CyberCore’s workforce and volunteers reflect America’s diverse population. CyberCore knows that such diversity will enrich the company with the talent, energy, perspective, and inspiration we need to achieve our mission.
About cybercoretech
With industry-leading technologies, facilities, and certifications — driven by the best people — CyberCore Technologies is the premiere provider of secure supply chain solutions to U.S. Federal and discerning commercial clients.
