Sales Operations Associate

About Cyberhaven:
Joining Cyberhaven offers a unique opportunity to be at the forefront of revolutionizing data protection through cutting-edge AI technology. Cyberhaven is dedicated to overcoming the challenges faced by traditional data security products, ensuring robust protection of critical data against insider threats in a rapidly evolving work environment. With a unique approach to data lineage, tracing data from its origin for better classification and protection, Cyberhaven combines the functionality of traditional data protection security tools into a single, more effective solution.

Position Overview:
We are seeking an experienced and results-driven Sales Operations Associate to join our dynamic team at Cyberhaven. In this critical role, you will oversee the sales operations function, driving efficiency and effectiveness across the sales organization. You will work closely with sales leadership, finance, and other cross-functional teams to optimize processes, analyze sales performance, and implement strategies that support our growth objectives.

Key Responsibilities:

• Deal Desk Management: Assist the sales team in generating accurate and compliant quotes, ensuring alignment with pricing guidelines, discount policies, and approval workflows. Oversee the preparation, review, and completion of order forms, ensuring all terms and conditions are accurate and properly documented. Manage the electronic signature process via DocuSign, ensuring timely execution and distribution of documents to internal and external stakeholders. Ensure all deal desk activities adhere to company policies and legal requirements, minimizing errors and streamlining deal closure.

• Data Management and Reporting: Oversee the management of sales data, ensuring accuracy and accessibility. Develop and maintain dashboards and reports to provide insights into sales performance, pipeline health, and forecasting.

• Collaboration: Act as a liaison between sales, marketing, finance, and other departments to ensure alignment and effective communication across the organization.

• Process Improvement: Continuously identify and implement improvements to sales processes, tools, and technologies to drive operational excellence.

Qualifications:

• Experience: 3 years of experience in sales operations

• Technical Expertise: Proficiency with CRM systems (e.g., Salesforce), sales analytics tools, and Microsoft Excel.

• Analytical Skills: Strong analytical skills with the ability to interpret data and provide actionable insights.

• Communication: Excellent verbal and written communication skills, with the ability to influence stakeholders at all levels of the organization.

• Education: Bachelor's degree in Business, Finance, or a related field preferred.

• Location: San Jose or San Francisco, CA or Austin, TX

What you can count on:

• Competitive start up salary and generous stock options

• 100% paid health benefits options

• Flexible time off

• Potential fast-tracked career advancement opportunities

• Experience building something from the ground up

At Cyberhaven, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate’s skills and experience, as well as market demands and internal parity. The estimated base salary for this role is $126k to $160k. This estimate can vary based on the factors described above, so the actual starting annual base salary may be above or below this range. This estimate is also just one component of Cyberhaven's total rewards package.

Cyberhaven is the AI-powered data security company revolutionizing how companies detect and stop the most critical insider threats to their most important data. We've raised over $140M from leading Silicon Valley investors like Khosla and Redpoint. Cyberhaven is also backed by founders, executives, and security leaders who have built transformational technologies at Crowdstrike, Nutanix, Palo Alto Networks, Meta, Google, Slack, and others.

Our company values are:

• Think Deeply and Use Sound Reasoning

• Step Up and Take Ownership

• Continuously Learn and Grow

• Obsess About Customers

• Enjoy the Journey

• Reach for Ambitious Goals

Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.