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WFM Developer

CyberSolve IT Inc.
Newark, NJ Contractor
POSTED ON 3/7/2025 CLOSED ON 3/12/2025

What are the responsibilities and job description for the WFM Developer position at CyberSolve IT Inc.?

Experience migrating from Verint to Genesys WFM tools.

Ability to translate legacy WFM tools (Verint, Aspect, Nice, etc.) to Genesys Cloud WEM designs and objects.

  • Knowledge in WFM practices, forecasting, planning, reporting, capacity modelling.

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