What are the responsibilities and job description for the JIRA Business Analyst/PM position at cyberThink, Inc.?
Job Details
Description:
Seeking an experienced Project Manager w/ Business Analyst skill set or Business Analyst with Project Management skill set. This position will primarily support the HR implementation of JIRA. This position will be responsible for several activities to support the Human Resources Team, and the overall project team. This position will work closely with the JIRA Product Owner, who is responsible for development of the JIRA solution, and the HR Director.
Responsibilities for this project may include and are not limited to the following:
Coordinate project management activities, resources, and information
Break activities into doable actions and set timeframes for completion, manage a detailed project schedule
Liaise with customers (Human Resources Team) to identify and define any missing requirements, scope, and objectives
Manage project s key client and stakeholder relationships
Support system testing and all UAT activities, to include active participation in testing, development of templated materials, writing test cases, working directly with the developer to ensure issues have been fixed and retested to support a successful UAT
Make sure that customers needs are met as project evolves
Monitor project progress, keep excellent tracking documentation, and escalate issues that arise
Communicate project status to identified stakeholders
Support project team to eliminate blockers, and escalate to manager when necessary
Create and maintain comprehensive project documentation, including updating current state workflow diagrams to the future state
Support change management activities for the overall project
Provide administrative support to projects including scheduling meetings, preparing agendas, taking minutes, and following up after
Other project duties as assigned
The ideal candidate will have the following:
3 or more years proven experience as a project manager
Business analyst experience
Experience with an JIRA software implementation
Experience with Human Resources subject matter
Ability to execute with limited information and ambiguity
Ability to work independently, with minimal supervision and work effectively in a collaborative team environment while keeping the team informed
Excellent listening, written and verbal communication skills, problem-solving, organization, conflict management, and time management skills
Proven ability to quickly build and maintain relationships, and earn the trust of sponsors and key stakeholders
The ability to prioritize and work in a rapidly changing, fast growth environment
Willing and able to accept constructive criticism and handle conflicts
"CyberThink is an equal opportunity employer"
