Project Manager - 25-71454

Job Description:

Summary:

The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics, and budget. The business operations specialist usually reports to a project manager or director.

Role

• Join the Business Operations team within the Client Wallet in the United States

• Manage daily activities of new features launching within Wallet including relevant project management efforts, performance tracking, documentation management, and internal communications (stakeholder management and reporting)

• Collaborate with Business Development, Product, and Marketing teams to align strategy and capture business requirements; monitor and report on project statuses

• Conceptualize and develop solutions such as dashboards and reports to track KPIs and drive business performance / support decision making

• Develop ongoing and ad-hoc executive reports on Wallet performance and overall market trends and opportunities

• Identify, develop, and execute on improvements to management, tracking, and reporting of cross-functional projects

• Present key reports to senior leadership when required to support socialization of project statuses

Qualifications

• BA/BS required.

• ~5 years of experience in business operations, project management, or strategic project planning (experience in mobile, services, or payments space a plus however, not required)

• Experience developing and managing business and feature performance reports for leadership

• Experience with project management including developing internal information flows and documentation for new projects, stakeholder management, managing reporting, etc.

• Experience collaborating with cross-functional teams

• Strong verbal communication and presentation skills including experience presenting to senior executives

• Ability to deal with ambiguity, solve complex problems, and navigate large, global organizations

• Ability to work proficiently in technical settings

• Strong analytical skills including Excel

• Proficiency in data visualization tools (Tableau, etc.) strongly desired

• Korean language proficiency a plus however, not required.

Note: The pay rate for this role varies from $64-$68/hr. w2, depending on the skills, Industries, experience and commute.