What are the responsibilities and job description for the NPA - Recon Service Tech position at Cycle Express, LLC?
National Powersport Auctions (NPA) is the world's largest powersport auction and remarketing company specializing in: Motorcycles, ATVs, Side X Sides, Utility Vehicles, Personal Watercraft, Snowmobiles, Trailers, Recreational Vehicles and Boats.
As the leading powersports remarketing company in the U.S., NPA serves dealers, OEMs, and lending institutions throughout the nation with a complete range of auction-related services. Having sold over 1 million vehicles since inception, NPA plays an important role in assisting clients with liquidating inventory and maximizing returns. Dealers throughout the world utilize NPA for acquisition of wholesale vehicles and to ensure their pre-owned inventory meets their customer's demands.
Job Description and Requirements for:
Service Technician/Service Writer
Summary of responsibilities:
Service Writer: This person is responsible reviewing and recommending powersport related service work. Service Technician: This person is responsible for performing all recommended repairs. This job descriptions can be all inclusive as 1 person’s responsibility depending on repair volume. You are responsible for doing this safely and responsibly. You may be required to work overtime.
Basic Employee responsibilities:
- Arrive to work on time per your required work schedule
- Always be courteous and respectful to fellow employees and customers
- Company equipment must be used for company purposes only
- Company vehicles must be operated safely and within their intended purpose
- Dress appropriately to your particular job duties and within the parameters of our current employee manual, (No open toed shoes in warehouse)
- Always pick up after yourself
- Keep your work area neat and clean
- Always ask questions if you are unsure
- Always check in and out with your direct supervisors at the beginning and end of your daily shift
Job specific responsibilities:
- Have a good working knowledge of computers
- Have a good working knowledge of powersport related vehicles and their mechanical operation
- Review units for repairs and make recommendations per established Recon Policies
- Diagnose issues and give recommendations per established Recon Policies
- Maintain parts and chemical inventories on request
- Maintain part cage organization.
- Locate and stage units for techs.
- Locate and stage recalls for local HD dealer to complete.
- Detail recommendations in service/repair order within AMS established Recon Policies
- You must be able to maneuver and operate a 2-wheel motorcycle with expertise
- You must be able to lift 75 lbs.
- You must be able to push a rolling 900lb motorcycle with relative ease
- Must not be sensitive to chemicals, cleaners and fuel fumes
- As a Repair Technician, you must have your own tools, NPA will supply necessary diagnostic and specific electronic tools as needed.
- Follow vehicle safety protocols
- Responsible for all company equipment and tools associated with recon and service
- Report any misuse of company tools and equipment
- Report any violations of company and safety guidelines as discussed in annual meetings
- Changing battery’s as necessary
- Helping unload/load vehicles as needed
Benefits Summary:
- Medical/Dental/Vision
- 401k plus a company match
- ESPP - Employee Stock Purchase Plan
- EAP - Employee Assistance Program (no cost to you)
- Vacation & Sick pay
- Paid Company Holidays
- Life and AD&D Insurance
- Discounts
Along with many other employee benefits.
At National Powersport Auctions (NPA), we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
