Operations Generalist

Job Description

Operations Generalist

Job Announcement

About Cycles of Change

Mission & Culture

Cycles of Change is a 26-year-old, collectively-run non-profit dedicated to improving the lives of

East Bay residents by providing a variety of bicycle education services and education programs

for youth and adults. We operate programs in public schools across the East Bay while also maintaining a community bike shop in East Oakland, the Bikery. Our team is mostly comprised of BIPOC and LGBTQ members. For more info, please visit us at : https : / / cyclesofchange.org

Our Staff Collective serves as the decision-making body for Cycles of Change. Staff Collective members work in roles among our organization, such as being mechanics, program coordinators, and committee bottomliners.

TO APPLY : Please send resume and cover letter to HR@CyclesofChange.org .

Position Summary

The purpose of this position is to bottomline all matters relating to the operations of our organization. The primary roles and responsibilities include organizing and facilitating Staff Collective meetings, including maintaining our Meetings calendar, agendas, tasks, and notes. The Operations Generalist is the point person for recruitment and engagement of our board members. In addition to overseeing staff members, this position will lead operational efforts relating to strategic planning, events planning, facilities relationships, and IT infrastructure.

About You

Cycles Of Change seeks an energetic, dependable, friendly, creative, flexible, and organized

individual with good communication and group management skills to help facilitate Staff Collective and Board of Directors!

Requirements

Timely and adequate communications, especially with email and other virtual platforms

Experience facilitating organizational-wide meetings

Ability to train other staff members to lead and facilitate team meetings

Project Management and Task Delegation

Highly organized, detailed oriented / thorough, and multi-task driven

Kind and emphatic nature at providing and receiving feedback

High level of accountability and ownership over tasks and deliverables

Anti-Oppression theory, strategy & practice with a deep understanding of systemic barriers

Familiarity with bookkeeping and understanding of basic accounting processes

Comfortable with various technological tools and resources

Local to the East Bay (preference for candidates living in Oakland, CA)

Must be able to plan and facilitate for Staff Collective meetings, which happen twice each month (one virtual and one in-person)

Must be able to work 1-2 evenings a week and the occasional weekend

Responsibilities

Essential Functions

Develop and maintain organizational structure, including meetings for Staff Collective, board members, committees, and programs

Recruit and engage board members

Maintain and organize internal IT infrastructure, including keeping a neat and organized shares Google Drive

Ensure accurate record keeping of meeting minutes and bylaws

Plan annual team building events and staff gatherings

Facilitate and oversee staff trainings

Remind staff about meetings, track and review fulfillment of attendance agreements

Organize retreats and strategic planning sessions

Support with programmatic expansion efforts, as needed

Design peer review forms and client review forms

Collaborate with HR to oversee employee evaluations and handbook updates

Train volunteers, in collaboration with our community Bike Shop, the Bikery

Work Tasks

BOARD RELATIONS

Recruitment of board members

Conduct outreach and informational interviews

Review applications and escalate to the Board of Directors & Staff Collective

Monitor & Enforce Term Limits

Maintain Board Bylaws and other governance documents

Collect minutes and maintain detailed notes from meetings and discussions

Collect all board documents and organize within shared Drive folder

Schedule and calendar board meetings

ORGANIZATIONAL OPERATIONS

Coordinate and facilitate Staff Collective meetings, including agendas, notes, calendars, and tasks-delegation

Onboarding - conduct orientation & training and provide ongoing support

Support task coordination amongst the Board of Directors, Finance Committee, Human Resources Committee, and Public Relations and Fundraising Committee

Schedule & Plan Meetings & Activities, Annual Retreats, and quarterly community events

Maintain Staff Handbook (collaboration with HR), Board Bylaws, and other governance documents

Represent Cycles of Change regarding rental space for our building and office space, which includes community bike shop, the Bikery

STRATEGIC PLANNING

Oversee Annual Budgeting for Operations Committee

Compile Communications & Reports

Clear spoken and written communication

Produce clear reference material & data visualizations (charts & graphs)

Logic Models, Feedback Loops, Program Evaluations

Work Plans, Propose Restructurings & Reassignments

IT INFRASTRUCTURE

System Administration

Spec, purchase, install, integrate, automate, monitor, and update software, firmware & hardware

Windows

OS Installation and maintenance

Google Admin Console

User management

Group management

Shared Drive management

Security

Review permissions (GAC, website, insurance, etc.)

Password database management

End-User Support

Onboarding

Continued Education

Offboarding

Compensation

The pay rate for this position is $31.18 per hour.

Starting part-time, 20-25 hours per week, with potential for more hours. This position will have the support of two members on the Operations Committee.

Flexible work schedule and hours.

Potential to qualify for health plans through Kaiser.

Monthly tech stipend.

Working Conditions

Schedule & Location

This is a hybrid role with the primary work location being in Oakland, California. The Operations Generalist should expect to work approximately 20-25 hours a week, with room for flexibility from week-to-week. Most of the work can be done remotely. The Operations Generalist must have reliable transportation, as they will need to plan and facilitate in-person meetings at least twice a month. There will be some evenings and weekends in which in-person work will be necessary.

Supervisory Responsibility

Cycles of Change is a collective, which means our organization is not set up with traditional management structures. The Operations Generalist will be the bottom-liner of the Operations Committee. The committee meets weekly to review notes, assign and complete tasks, and work on updates to report to the Staff Collective. The Staff Collective serves as the decision-making body of the organization. The Operations Generalist will plan and facilitate Staff Collective meetings. After their probationary period, the Operations Generalist will be asked to join the Staff Collective.

Physical Demands

For in-person meetings and community events, there will be the occasional need for the Operations Generalist to be able to lift and transport heavy equipment, such as bikes, tools, boxes, etc. While it is not a requirement that the Operations Generalist can ride a bike, we will ask for their participation in our community rides and fundraising, outreach, and educational events.

Start Date

We will review applications on a rolling basis until March 14th, 2025. We hope to fill the role by April 7th, 2025.

TO APPLY : Please send resume and cover letter to HR@CyclesofChange.org .

This job description is not meant to be all-inclusive. It is understood that the employee will also

perform other reasonable related duties as needed. This position description will be reviewed

periodically and may be revised if deemed necessary. Periodic performance reviews will be

Conducted.

Cycles of Change is an equity-focused employer. We welcome all to apply. Folks who identify as QTBIPOC are strongly encouraged to apply.

TO APPLY : Please send resume and cover letter to HR@CyclesofChange.org

Salary : $31