What are the responsibilities and job description for the POS Hardware Configuration Technician position at Cygnus Payment Solutions?
We are seeking a detail-oriented Deployment Specialist to manage the preparation, configuration, and shipment of point-of-sale hardware. This role ensures that all equipment is properly set up, tested, and documented before deployment. The ideal candidate has experience with payment processing hardware, technical troubleshooting, and inventory management.
Key Responsibilities:
- Terminal Deployment & Configuration: Set up, configure, and test payment terminals to ensure they meet merchant requirements.
- Inventory Management: Track, manage, and maintain accurate records of terminals, accessories, and deployment schedules.
- Technical Troubleshooting: Identify and resolve hardware or software issues before shipping to merchants.
- Quality Control & Testing: Perform final inspections, firmware updates, and compliance checks to ensure proper functionality.
- Shipping & Documentation: Package and label equipment, document configurations, and coordinate with logistics for timely merchant deliveries.
Qualifications:
- Experience with POS systems, credit card terminals, or payment gateways.
- Experience with CRM's (IRIS, Monday, etc.)
- Strong attention to detail and ability to troubleshoot technical issues.
- Proficiency in maintaining accurate inventory records and documentation
- Proven ability to meet deadlines and ensure multi-channel communication.
Education:
- Associate or Bachelors degree, or similar technical certifications.
Perks/Benefits:
- Comprehensive Health Benefits Package (Medical, Dental, Vision, Life, etc.)
- 401k Company Match, Paid Time Off, and 11 Observed Holidays.
- Corporate offsite events and in-office snacks/beverages.
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Application Question(s):
- Are you comfortable working onsite?
Ability to Commute:
- Reston, VA 20191 (Required)
Ability to Relocate:
- Reston, VA 20191: Relocate before starting work (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $25 - $27