What are the responsibilities and job description for the Spare Parts Account Administrator position at Cyient, Inc.?
Cyient is a global engineering and technology solutions company. As a Design, Build, and Maintain partner for leading organizations worldwide, we take solution ownership across the value chain to help clients focus on their core, innovate, and stay ahead of the curve. We leverage digital technologies, advanced analytics capabilities, and our domain knowledge and technical expertise, to solve complex business problems.
With over 15,000 employees globally, we partner with clients to operate as part of their extended team in ways that best suit their organization’s culture and requirements. Our industry focus includes aerospace and defence, healthcare, telecommunications, rail transportation, semiconductor, geospatial, industrial, and energy.
Job Description
Position
Spare Parts Accounts Administrator
Location
East Hartford, CT
Job Description
- Use exceptional customer service skills to view part request from customer and complete quoting, purchase, and allocation of spare parts to airliners as well as maintenance facilities.
- Collect and process customer request for quote (price/availability) - delineate by customer category (end user vs. broker); reply to requests from end-user.
- Reply to any questions regarding the spare parts ordering process received from customers
- Create credit and debit Memo`s when appropriate/authorized.
- Create manual spare parts orders when needed as well as assisting in processing blocked spare parts orders
Experience/Qualifications
- Strong customer service skills
- Proficient in SAP
- Proficient with Microsoft Office programs (Excel, Access & Outlook).
- Experience with Pratt & Whitney systems and SAP transaction codes a huge plus.
Education Requirements
- Bachelor's degree in engineering or equivalent education/experience preferred
Travel Requirements
- < 10%
Shift
- 1st shift work hours.
Employment Type
- Full-Time
Location
- East Hartford, CT
Skills & Experience
Account Management, Customer Relationships, Customer Service, Microsoft Office, Sales, Spare PartsCyient is an Equal Opportunity Employer.
Cyient recruits, employs, trains, compensates, and promotes regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, and other protected status as required by applicable law. We are proud to be a diverse and inclusive company where our people can focus their whole self on solving problems that matter.
