Demo

CRO specialist

Cymbiotika
San Diego, CA Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 5/11/2025

As the CRO Specialist, you will be responsible for optimizing Cymbiotika’s digital customer journey to maximize website performance and revenue. You will use a mix of creativity and analytical skills to analyze user behavior and identify opportunities for improvement. You will collaborate cross-functionally with teams, including marketing, design, and tech, to execute data-driven tests and strategies. This role is critical to enhancing the user experience and driving the growth of our DTC sales.

Key Responsibilities :

  • Develop and execute CRO strategies to optimize the customer journey across the Cymbiotika website and e-commerce funnel.
  • Analyze website and user behavior data using analytics tools to identify pain points and opportunities for optimizations.
  • Design and implement A / B and multivariate tests to validate hypotheses and improve conversion rates.
  • Collaborate cross-functionally with marketing, design, and engineering teams to develop creative concepts and implement new features on our website.
  • Create and present actionable reports on test results, insights, and recommendations.
  • Monitor key KPIs such as bounce rates, engagement, and conversion rates.
  • Stay up-to-date with industry trends and emerging CRO tools and technologies.

Requirements :

  • 1-3 years of experience in CRO, growth marketing, or a related role in a fast-growth environment.
  • Strong knowledge of e-commerce platforms, website optimization tools, A / B testing platforms, and analytics tools (e.g., Shopify, Google Analytics, Microsoft Clarity, Intelligems, Hotjar).
  • Excellent communication and project management skills.
  • A proactive and collaborative approach to problem-solving.
  • Experience working with cross-functional teams to deliver successful projects and meet tight deadlines.
  • Data-driven mindset with excellent analytical skills and the ability to translate insights into creative concepts and actionable recommendations.
  • Passion for health, wellness, and delivering exceptional customer experiences.
  • DTC experience in the wellness or health industry is a plus.
  • Perks & Benefits

  • Medical & dental
  • Generous employee discount
  • Collaborative and supportive team environment
  • Mentorship that supports both personal and professional development
  • Catered team lunches on Fridays
  • Wellness room on site
  • This position is located in San Diego, CA, and is fully in-office
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