Travel Licensed Clinical Social Worker in Juneau, AK

Job Title : Social Worker Job Specialty : Health Sciences - Social Work Job Duration : Shift : Days, Full Time Guaranteed Hours : Experience : Minimum of two years in a healthcare setting required; primary care or specialty clinic experience preferred License : Certifications : Basic Life Support certification required Must-Have : - High School Diploma or equivalent - Associate's degree or two years of college in social work, social services, healthcare administration, business administration, or a related field. Four years of relevant professional experience may be exchanged for a degree. - In-depth knowledge of medical terminology. - Understanding of safety and infection control principles. - Proficiency in using technical tools and instruments such as computers and medical equipment. - Strong problem-solving and conflict resolution skills. - Excellent interpersonal and organizational skills. - Ability to multi-task and work independently in a fast-paced environment. Job Description : - Assist the Specialty Care Team in coordinating safe, effective, efficient, equitable, patient-centered care. - Assess the self-management skills of patients and caregivers and encourage wellness and autonomy through support, training, and coordination of referred services. - Communicate regularly with patients and caregivers regarding referred services. - Use sound knowledge and judgment in determining the prioritization of patient referrals, outreach, and coordination of care to maintain patient safety and service quality. - Make decisions with careful consideration of their impact on patient care and outcomes. - Support care coordination within and outside the health system to ensure a consistent, effective, supportive system of care. - Track and maintain case management coordination data. - Work autonomously to assess frameworks and identify solutions at individual, community, and system levels, seeking supervisor support when necessary. - Schedule patient appointments, answer clinic calls, and communicate with patients through messaging platforms. - Generate patient letters and complete relevant forms as needed. - Advocate for patients and caregivers at the service-delivery level, empower patient decision-making and self-care, and address patient needs in a timely manner. - Collaborate with the Specialty Care team members to establish a plan of care to maximize patient healthcare outcomes. - Coordinate and facilitate both incoming and outgoing patient referrals, including necessary prior authorizations. - Verify patients' insurance profiles and demographics are current and update as needed. - Participate in departmental and clinical improvement efforts, maintain a clean and safe working environment and compliance with annual competencies. - Foster partnerships through teamwork and utilize resources effectively. - Submit and coordinate patient travel requests, including letters of medical necessity, escort information, and housing needs. - Support specialty clinical staff, work with the team to ensure coverage of front desk and scheduling for all service lines. - Monitor and update schedules for the specialty clinic, check in patients, note cancellations, and fill open slots with cancellation lists as available; manage all incoming messages, voicemail, email, and phone lines. - Monitor all scheduled patients' upcoming appointments and complete pre-registration ensuring correct provider information and verifying insurance eligibility. - Verify provider IT accounts, travel, and housing requests. - Coordinate educational in-services provided by specialty clinic providers if needed. - Promote, encourage, and display the highest level of customer service, professional behavior, and courtesy to patients and staff. - Complete data collection as requested by leadership and assure all data is input into designated databases for ease of communication across the consortium. - Maintain a clean and safe working environment, including adequate supplies and equipment upkeep, reporting any defective or missing equipment and safety hazards. - Perform duties as assigned in a responsible, respectful, and caring manner.