What are the responsibilities and job description for the Business Process Manager / SAP Sales Cloud Consultant - Remote / Telecommute position at Cynet Systems?
Job Description : Responsibilities :
Evaluate business processes and map them to SAP functionalities, ensuring alignment with business objectives.
Conduct detailed assessments of the current SAP Sales Cloud environment, identifying areas for improvement or optimization.
Functional Design and Documentation :
Create comprehensive business blueprints that outline functional solutions aligned with client requirements.
Develop process flow diagrams and flow mappings that define interconnections between SAP modules, ensuring effective integration.
Translate business requirements into functional designs, including user stories and specifications, ensuring the system design supports business needs.
Collaboration and Stakeholder Engagement :
Collaborate with business stakeholders, SMEs, and cross-functional teams to gather business requirements and ensure alignment in the SAP design.
Partner with technical teams to ensure functional designs are feasible and scalable.
Project Delivery and Leadership :
Lead the functional design component of SAP Sales Cloud implementation projects, ensuring all deliverables are met within scope, timeline, and budget.
Provide expert advice on SAP best practices to enhance system performance and business outcomes.
Oversee testing efforts, including functional testing and UAT (User Acceptance Testing), ensuring that the solution meets business requirements.
Continuous Improvement :
Monitor the effectiveness of the implemented SAP solution and recommend enhancements for continuous improvement.
Stay current with SAP Sales and Service Cloud developments and suggest potential upgrades or enhancements.
Qualifications and Required Experience :
Minimum of 7 years of experience working with SAP Sales Cloud (Cloud for Customer / C4C).
Bachelor's degree in Information Systems, Business, or a related field; Master's degree preferred.
Proven experience in delivering functional assessments, business blueprints, and process flow mappings in complex SAP environments.
Experience with gathering and analyzing business requirements and translating them into functional specifications.
Strong expertise in SAP Sales Cloud.
Ideally, experience with SAP Sales Could V2 and integration with other SAP modules (SAP Services, SAP FSM, Qualtrics, etc).
Proficiency in functional design, process mapping, and blueprint creation.
Excellent problem-solving, analytical, and decision-making skills.
Strong communication and stakeholder management abilities.
bility to thrive in a fast-paced, project-oriented environment.
SAP Sales Cloud certification is highly desirable.
PMP or Agile methodology certifications are a plus.
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