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Cynet Systems is hiring: Content Data Analyst in Norcross

Cynet Systems
Norcross, GA Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/11/2025

Job Description : Responsibilities :

  • Oversees the quality and supplemental meta-data of the content created to ensure that the complete, accurate, and error-free package is available for upload to upstream and downstream systems.
  • Supports product management, data management, and national account managers by providing creative and strategic direction, coordination, and training for digital product assets.
  • Conducts content audits (if not already in place) for owned downstream sites and internal data repositories; use a phased approach and a timeline that enables effective management of the scope and scale of the audit.
  • Creates reports and communicates results to various internal and / or external stakeholders (e.g. management).
  • nalyzes overall content data trends to create and proactively communicate actionable insights that help drive higher content quality.
  • Optimizes content and meta-data quality, processes and activation channel choices based on analysis.
  • Tests Gen AI solutions and Gen-AI content enablement with existing product documentation and improves its quality based on Gen AI best practices.
  • Examines search query behaviors on general or specialty search engines or other Internet-based content and modify site / assets as needed to increase visibility of company products.

Essential Functions :

  • Gathers, prepares, ensures accuracy, uploads / updates content and metadata to internal systems.
  • The assets are specific to attributed product data such as specification sheets, technical data, images, descriptions, and collateral.
  • cquires data from primary or secondary data sources and maintain databases / data systems.
  • Develops / updates processes to regularly maintain databases and conduct regular checks to ensure data integrity.
  • Create queries that allow data to be extracted and to streamline the data retrieval process.
  • Builds and automate business intelligence reports to quickly identify changes in trends / key metrics, elevate issues, and identify areas for improvement.
  • Stays abreast of industry trends, implementing best practices, and presenting new opportunities.
  • Basic Qualifications :

  • BS / BA degree or 3rd year towards completing their bachelor's degree.
  • Detail oriented, well organized, efficient with time management.
  • Project management experience : delivery of project objectives on-time and within-budget with appropriate resource planning and risk management.
  • ble to work with cross-functional team members in roles that include both upstream content contributors and downstream content activators.
  • Fast learner, able to understand new technologies and implement changes to process.
  • Excellent organization, communication, and presentation skills.
  • Excellent communicator and creative thinker, with an ability to use data to inform all decisions.
  • Experience with technical documentation, charts / graphs, process mapping.
  • bility to influence people without authority.
  • Knowledge of electrical residential, industrial products and markets.
  • Understands the demands of the channel in a B2B digital environment.
  • Knowledge of product lifecycle management.
  • Knowledge of the electrical distribution sales channel.
  • Understanding of UL - requires enclosure testing by qualified evaluators; NEMA - compliance up to a manufacturer, doesn't require independent testing; IEC Standards.
  • Requirements :

  • 2-3 years of experience in content and analytics content strategy, content management, content / data analytics and business intelligence / business analysis experience.
  • Strong ability to analyze and troubleshoot issues, persistence in gathering needed information to complete the task.
  • Extensive experience in Excel including Macros, proficient with the use of advanced formulas, large amounts of data (2000 rows of data).
  • ble to replace Excel macros with KNIME for data wrangling.
  • Proficient in project management and ability to work on multiple projects simultaneously while proactively providing regular status updates.
  • Understanding of search engine optimization for content and webpage, strong understanding the workings of content / meta-data attribution online.
  • Excellent Power Point creation skills for creating reports and reports to upper management.
  • Working knowledge or familiarity with Tableau, Jira, Drupal, Adobe Experience Manager, SAP.
  • Beginner or higher level with Adobe Photoshop, Illustrator, website or visual design.
  • Strong interpersonal, oral and written communication and presentation skills; experience communicating the results of analysis clearly in writing and verbally.
  • Deep understanding of content, messaging, value proposition production and development.
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