What are the responsibilities and job description for the Help Desk Analyst position at Cynet Systems?
Job Description:
Pay Range: $40.57hr - $43.57hr
Qualifications:
Pay Range: $40.57hr - $43.57hr
Qualifications:
- Previous experience in a Help Desk environment supporting computer software and hardware.
- Proficient in MS Office Suite (Excel, Word, PowerPoint, and Outlook), and MS Windows XP & Windows 7.
- Ability to manage multiple tasks with aggressive timelines; highly organized with the ability to prioritize demand for self in a fast paced environment.
- Excellent customer service skills and strong telephone skills.
- Strong written and verbal skills as well as problem solving skills.
- Undergrad Degree preferred.
- Advanced Troubleshooting and Problem-Solving:
- Technical Expertise in Winds and MAC operating systems and a familiarity with ServiceNow if possible but not necessary.
Salary : $41 - $44
