What are the responsibilities and job description for the Logistics Coordinator position at Cynet Systems?
Job Description :
Pay Range : $25hr - $30hr
- s a Systems Service Coordinator.
- Support, inform, prioritize, and coordinate activities and resources across branch offices and the Digital Service Center.
- ct as the primary point of contact for service customers to ensure expectations are met.
- Handle incoming service requests via phone or email, resulting in a service work order and scheduled or dispatched personnel.
- Schedule resources to support standard service agreements.
- Handle decisions regarding the scheduling and movement of resources and material based on the nature of service calls, urgency, contractual obligation, and availability.
- Order and track parts and subcontractors in support of maintenance plans and service calls using the service platform.
- Evaluate time-and-material (T&M) service orders for completed costs and scope of work, process invoices in accordance with standard billing practices.
- Proactively follow up with customers after completion of service to ensure a high level of satisfaction with the quality of work.
Basic Qualifications :
Salary : $25 - $30
